Associate, Operational Controls

Hi, we're Oscar. We're hiring an Associate to join our Operational Controls team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

The Associate, Operational Controls, in coordination with the Internal Controls Over Financial Reporting, supports the development, implementation and oversight of the operational control framework which includes meeting the requirements of Sarbanes Oxley (SOX), Model Audit Rule (MAR) and System & Organization Controls Report (SOC) requirements. The Associate documents operational processes, identifies, assesses and monitors the ongoing effectiveness of controls, support the development of corrective action plans and recommends improvement opportunities within Operations.

You will report to the Senior Manager, Operational Controls.

Work Location: 

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. 

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.  

You must reside in one of the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $98,400 - $129,150 per year. The base pay for this role in all other locations is: $88,560 - $116,235 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program and annual performance bonuses.

Responsibilities

• Partner with the business to document business processes, risks and corresponding controls within areas of responsibility
• Advise control owners on the development, assess the quality and monitor the execution of assigned operational controls 
• Advise remediation owners on the development, monitors progress and evaluates effectiveness of corrective action plans; follows department escalation procedures when necessary
• Consults on the development and implementation of clear, scalable and dynamic operational processes 
• Manages and maintain relationships with relevant stakeholders and provides ongoing education around risk and controls
• Coordinates and participates in discussions between internal/external auditors and Operations.
• Adheres to departmental performance standards and offers suggestions on enhancing or improving departmental performance.
• Works with business owners in gathering evidence for control reviews; and assesses the quality of the evidence prior to uploading to relevant platforms
• Compliance with all applicable laws and regulations
• Other duties as assigned

Qualifications

• 3+ years of experience in audit, controls, operations and/or consulting 
• 1+ years experience supporting strategic improvements in process and controls

Bonus Points

• Bachelor's degree 
• Health insurance industry experience
• SOX, MAR and/or SOC1 experience
• Experience coordinating activities with internal and external parties