Senior Data Operations Manager - job 1 of 2

About the Role:

As every CMO knows, employing technology, data and analytics to business challenges is the cost of entry, not a nice to have. Unlocking the value of consumer data can deliver growth, revenue, and ROI, and create differentiation to stay on top. Real-time action is instrumental in driving results within a highly fragmented marketplace.

Annalect is the data and analytics division of Omnicom that provides a variety of services to our clients and media agency partners. As a company, we serve as the foundational data and technology layer in which analytics and insights can be accessed through a single lens. Our main goal is to advance our clients’ advertising and marketing strategies with smart data and technology application that unlock insights and drive business results. Annalect’s unique approach to data and technology – one that relies on transparency, neutrality, and interoperability – allows us to deliver purpose-built and scalable solutions that make data actionable. We have teams of analysts, data and marketing scientists, consultants, and technical experts to help us meet the business goals of our clients.

Join our dynamic and diverse team at Annalect – data solutions for marketers, by marketers.

Planit is a highly configurable and complete solution for capturing, consolidating, and reporting on local media activity across various markets. Once the data is entered, it is then aggregated, validated and available via a suite of custom and ad-hoc reporting tools.

Team Overview

The Planit team is responsible for driving adoption of Annalect’s media operations capabilities that helps agency teams better manage plan entry, approvals, and budget reporting for accurate and timely data management.  The group plays a critical role in elevating the quality of service we provide to OMG clients by working closely with agency account teams to drive taxonomy, reporting, and data visualization customization to make work easier and meet client needs.

Position Overview

The Senior Manager, (Data Operations) is a technical role that focuses on deploying Planit, OMG’s media planning platform, and ensuring its successful implementation and customization across OMG UK accounts. This role involves translating account needs into technical specifications, managing resource allocation, prioritizing projects, and effectively communicating with stakeholders and senior management. This is an exciting opportunity for an enthusiastic problem solver eager to delve into the technical media landscape and contribute to some of the UK’s most significant accounts.

Key Responsibilities:

• Implement Planit and its core components for UK clients, ensuring comprehensive documentation management, including account delivery and process tracking.
• Collaborate with teams, including analysts and data scientists, to achieve business goals and continuously improve Planit processes.
• Manage the Planit team to enhance process efficiency and effectiveness, ultimately meeting business objectives.
• Deliver clear and concise presentations, both written and verbal, while maintaining effective communication with stakeholders to ensure alignment and understanding.
• Scope projects, define technical requirements, and propose proactive and thoughtful solutions to meet account needs and Planit system requirements.
• Foster positive and collaborative relationships with platform users, ensuring their needs are met and promoting user satisfaction.
• Provide User Acceptance Testing (UAT) support for new enhancements, ensuring all features meet the required standards before release.
• Conduct platform demonstrations and provide additional training as needed to ensure users are well-equipped to utilize Planit effectively.
• Address and resolve escalated support issues promptly, ensuring minimal disruption to users.
• Generate comprehensive reports using Planit's suite of custom and ad-hoc reporting tools and Excel, ensuring data quality and accuracy through thorough quality assurance tasks.

Required Skills

• 3-5 years of media agency/media systems experience
• Strong knowledge of the UK media planning/buying process, systems and terminology
• Solid knowledge of Microsoft Office especially MS Excel and working with pivot table (pivot tables, VLOOKUP, formulas, conditional formatting, data validation, and macros)
• A technical mindset and general understanding of development, databases, business intelligence, data visualization and web applications is also ideal
• Excellent written and verbal communication skills
• Ability to communicate technical aspects to a non-technical audience
• Strong relationship management skills between development and sponsor groups
• Strong problem-solving skills to analyze complex problems, interpret account needs, and develop integrated, creative solutions
• Work self-sufficiently to complete a project with a minimal supervision

Flexible Working

We are committed to supporting and helping Annalectuals have a great work/life balance and a positive attitude to well-being. As part of this we have a flexible and hybrid working model as a core part of how we operate. We believe flexible & hybrid working can increases individual motivation, improves performance and productivity, and reduces stress as well as helping manage wellbeing generally. We will work with you to implement the best flexible working solution for you without compromising team performance and client delivery.

Employee Benefits

We offer pension contributions, life insurance, health insurance, a generous holiday entitlement and many other employee benefits for all. We have an enhanced maternity leave, shared parental leave, paternity leave pay policy.

Diversity

At Annalect, we are focused on equality and believe deeply in diversity & inclusion of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us different.

We welcome remarkable people from a broad range of backgrounds who bring their diverse attitudes, opinions, and beliefs into a culture where you are treated with respect and can be comfortable at work just being you. Embracing our differences results in a stimulating and inspiring environment will lead to everyone viewing the world, our work and each other with fresh eyes. We are keen to encourage applicants from people from all walks of life and we want you to be at your best throughout the recruitment process, please discuss any specific adjustments with a member of the Annalect People team

About Annalect EMEA:

Omnicom Media Group Europe (OMG EMEA) is the media division of Omnicom Group Inc., headquartered in London with offices in Manchester and Newcastle.

The Annalect EMEA team at OMG EMEA is the data, technology, and analytics division. We help CMOs and their teams harness data, technology, and advanced analytics to grow their brands. 

We have built a variety of innovative product and specialist service solutions for clients and agency partners.

We build and maintain the Omni platform which gives agency and client teams access to these capabilities as well as the ability to integrate and combine their own data and technology with Omni. Omni has over 30,000 active users and is recognized in the industry as a leading marketing platform. We continuously innovate the platform to ensure our clients stay ahead of their competitors in data driven marketing.

Our team of Annalectuals is growing rapidly and are based in over 80 countries around the globe, supported by global and regional team hubs in NY, London,  Singapore, Gurgaon, Bangalore, and Hyderabad.

The EMEA team is responsible for global and regional client relationships led from London, as well as the development of new data-driven marketing capabilities. They form part of our global team and collaborate closely with local market Annalect teams across EMEA as well as regional Omnicom agency partners.