Assistant & Sales Enablement to Exec. Director, European Business Development

The Nippon Express Group is one of the leading global logistics service providers, with its Japanese corporation headquartered in Tokyo. We offer a wide range of services including air and ocean freight forwarding, cargo handling, removal services, and warehouse operations. With over 73,000 professionals in 50+ countries and regions, the NX Group is renowned for its global presence.

We are currently seeking a highly motivated and detail-oriented Assistant & Sales Enablement to Exec. Director, European Business Development to join our dynamic team. In this role, you will provide comprehensive support to the Executive Director, European Business Development, contributing to the successful execution of strategic initiatives and business expansion efforts across the European region. As a qualified professional, you will play a key role in facilitating seamless communication, ensuring effective coordination of sales activities, and supporting sales enablement processes. This position requires a proactive mindset, strong organizational skills, and the ability to manage multiple priorities in a fast-paced, international environment.

These are your key tasks:

• Maintain and update Salesforce CRM to ensure data accuracy, integrity, and availability.
• Generate reports, dashboards, and KPIs to support data-driven sales decision-making.
• Streamline and document sales processes to align with company objectives and best practices.
• Develop and distribute sales enablement materials and training resources to enhance team performance.
• Assist in managing leads and opportunities, ensuring smooth handovers between sales and operations.
• Collaborate with sales, marketing, and operations teams to enhance the customer experience.
• Administer and optimize sales tools and Salesforce integrations to improve productivity.
• Provide Salesforce and sales process training to internal team members.
• Prepare reports, presentations, and business correspondence on behalf of the Executive Director.
• Manage complex schedules, appointments, and travel logistics for the Executive Director.
• Organize and coordinate internal and external meetings, ensuring follow-up on action items.
• Support strategic projects and business initiatives through research, coordination, and execution.
• Act as a liaison between the Executive Director and internal/external stakeholders.
• Handle confidential and sensitive information with a high degree of discretion and professionalism.
• Oversee administrative tasks, including expense reporting, office operations, and vendor coordination.

• Bachelor’s degree in Business, Sales, Marketing, Administration, or a related field.
• Minimum of 2 years’ experience in sales coordination, sales operations, executive assistance, or a similar role, preferably within the freight forwarding, logistics, or supply chain sectors.
• Proven experience in an administrative or executive support capacity, with a strong understanding of business development and commercial processes.
• Solid knowledge of freight forwarding, logistics, or supply chain operations is considered an advantage.
• Excellent organizational and time-management skills, with the ability to handle multiple priorities and meet strict deadlines.
• Exceptional written and verbal communication skills, with a strong attention to detail and a high level of accuracy.
• Proficiency in Microsoft 365 (including SharePoint, Teams, Excel, PowerPoint, and Outlook); experience with Salesforce is highly desirable. Familiarity with business intelligence tools is a plus.
• Ability to work independently while collaborating effectively in a cross-functional, international team environment.
• High degree of professionalism and integrity, with demonstrated ability to handle sensitive and confidential information.
• Strong interpersonal skills and the ability to navigate resistance and manage stakeholder expectations diplomatically.
• Adaptability and composure in high-pressure or dynamic work environments.
• Fluency in English is required; additional language skills are an asset.

• A permanent position within a leading and innovative logistics company
• Engaging and varied responsibilities in a dynamic, international environment
• Supportive and collaborative team culture with a structured onboarding process
• A healthy work-life balance, including the option to work from home (hybrid model)
• Choice between a company car or a job ticket for convenient commuting
• Competitive benefits package — and much more