Recruitment Operations Senior Director

About this Job  

Responsible for leading the transformation of the Talent Acquisition (TA) function to meet evolving business needs; this role drives agility, efficiency, and innovation in recruitment by leveraging AI and data to optimize hiring, and by leading efforts to elevate NIQs employer brand and value proposition in a compelling and engaging way. The individual will lead a geographically dispersed team, mobilise the TA agenda to meet large-scale hiring initiatives, and serve as a strategic partner to senior leaders. They will have a deep understanding of the business and work proactively to lead innovative hiring solutions that impact the speed and success of hiring for on a global scale. 

Responsibilities  

Leadership and Team Management   

• Build trusted relationships with senior leaders to understand and oversee recruitment strategies related to future talent strategies including hubbing, fostering collaboration in a remote and hybrid environment.  

• Drive innovation and agility for the Talent Acquisition function, promoting cutting-edge practices and continuous improvement. Work as a Product Design partner to optimise ATS and HCM technology. 

• Work proactively and independently in a global and matrixed environment to build and execute TA strategy related to future demand planning, TA technology, analytics and employer brand. 

Operational Excellence  

• Deliver projects that impact the seamless recruitment for Region/Function aligned with business priorities, meeting SLAs, KPIs, and quality metrics.  

• Optimize recruiter productivity with advanced tools, automation, and data-driven insights including talent mapping initiatives and data governance model for data accuracy. 

• Build and roll out a plan to forecast hiring needs to ensure precise resource allocation and scalability.  

Innovation and Agility  

• Implement efficient solutions, and leverage automation to technologies to enhance sourcing, screening, and candidate engagement.  

• Drive cost efficiency and scalability through technology optimization and agile hiring models.  

• Enhance the candidate's experience with innovative, transparent, and efficient processes. Build strategic partnerships with AI and recruitment technology providers to stay ahead of industry trends.  

• Manage multiple projects simultaneously, ensuring timely and high- quality outcomes. 

Stakeholder Partnership and influence 

• Use data storytelling to present metrics, articulate progress, and demonstrate Talent Acquisition’s value.  

• Influence senior stakeholders on high-impact, global talent acquisition initiatives that transform how we attract and hire talent to drive better business outcomes, including investment required. 

• Communicate effectively to Senior Stakeholders, peers and stakeholders on plans to evolve our function. 

• 15+ years of recruiting or recruiting operations experience, demonstrating expertise in sourcing, screening, and closing candidates efficiently and at scale. 

• 5+ years of leadership experience, developing and managing a high-performing, geographically dispersed team. 

• Proven ability to lead recruitment transformation and continuous improvement initiatives, including TA Tech and Automation rollouts and data governance models (Workday and/or SmartRecruiters preferred). 

• Strong written and verbal communication skills, experienced in presenting insights through data and coaching stakeholders.  

• Skilled in leveraging AI-driven sourcing tools, automation platforms, analytics dashboards, and talent intelligence/mapping programs. 

• Background in recruiting for global, diverse regions and high-volume hiring needs. 

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion