Sales Ops Specialist

The Sales Operations specialist role is a multi-faceted one that spans order entry and acknowledgements, production schedule management, sales and marketing event planning, customer visits, as well as driving the overall sales & marketing calendar.  The position reports directly Chief Commercialization Officer and because Natron is growing rapidly this person will be multi-tasking frequently with the goal of identifying tools, training, resources (internal and external) to facilitate sales operations.

We all wear a lot of hats at Natron, so if you prefer working on the same thing every day with well-defined tasks, this is not for you.  We need an all-around individual who can work on customer visits, sales meetings and conferences, manage a diverse team calendar, process orders, track product as well as team schedules, manage RMAs, generate sales operations reports, in short – manage pre and post customer / event / partner engagement with a heavy focus on orders, RMAs, and production schedule with feedback to the Sales team so they can best manage customer expectations. This role requires time and priority management and in many regards is a direct extension of the CCO. The successful candidate will demonstrate their comfort with a wide range of activities, strong work ethis and and an eagerness to continue to add value.

• Own the Natron Order Entry, RMA processes, reporting, and feedback on systems, tools, resources to optimize performance / execution.
• Manage sales and marketing events; specifically, schedule, contract (flow & visibility/tracking), purchasing interface, resources, advertising/logistics, and post event follow-up.
• Administrate sales pipeline with NetSuite CRM tool, structure reporting and coordinate with Operations team for order fulfillment.
• Participate in Production schedule meetings as the voice-of-the-customer and Sales liaison. Provide updates to Sales team as needed. Ensure Customers have visibility to changes to their orders as needed.
• Assist in sales project management as relates to quotes/orders/RMAs
• Assist in the Customer / Strategic Partner experience when visiting Natron with planning, venue and resources, etc.
• Other Sales & Marketing projects tied to orders, RMAs, management systems and/or management reports as needed.

• Undergraduate degree in business or related experience.
• Minimum 3 years of experience in an office management, sales / order administration, or related business management activities.
• Experience with Order Entry, RMA, and/or NetSuite preferred.
• Proficient in Word, Excel, and PowerPoint

• This is a regular, full-time position.
• Must be eligible to work in the United States to qualify for consideration
• Employees must work on site in Holland, MI.

• The base salary of a successful applicant is based on the candidate’s experience, knowledge, skills, and abilities, internal equity and alignment with market data, and other legitimate business reasons, including, but not limited to, compliance with applicable immigration law prevailing wages.
• Natron Energy has a strong benefits package including Medical, Dental, Vision, 401k Plan with Match, Life Insurance, Parental Leave Benefits, Discretionary Time Off (DTO) and Paid Time Off (PTO) for Exempt and Non-Exempt employees respectively, and 10 paid holidays.

About Us: 

Natron Energy (natron.energy) is the future of energy storage. Our battery products solve operations performance and reliability problems for the world’s biggest electricity customers. Our initial products target markets exceeding twenty-five billion dollars including data centers, oil & gas, EV fast charging, and commercial aviation. We have additional products in development for larger markets including commercial and residential grid storage. Our products are based on sodium-ion cells containing Prussian blue electrodes that deliver unique power, cycle life, and safety: full discharge and recharge in just minutes all from a nonflammable, fault-tolerant system.

Unsolicited Resume Policy

Natron Energy, Inc. (“Natron Energy” or the “Company”) does not accept unsolicited resumes from professional recruiters, third-party recruiting or staffing agencies, placement services, or any other source other than directly from a candidate.  Any unsolicited resumes, including partial resumes, candidate profiles, and candidate details or information, sent to Natron Energy or its personnel will be treated as public information provided free of any charges or fees.

Natron Energy will not pay a fee for any placement resulting from the receipt of an unsolicited resume, unless in connection with a written agreement with the Company then in effect.  Such agreement must be pre-approved by Natron Energy and executed by an authorized representative of the Company.  Natron Energy specifically rejects, and denies any liability under, any agreement purporting to be accepted based on negative consent, negotiation with a candidate, performance, or any means other than the signature of an authorized representative of the Company.

Natron Energy is proud to be an equal-opportunity employer.  We value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you need assistance or an accommodation due to a disability, you may contact us at: jobs@natron.energy