Agent Experience (Agx) Lead | naptha.ai

About the role

We are seeking a pioneering Agent Experience Lead to join Naptha AI at the ground floor, defining an entirely new discipline at the intersection of AI, UX, and developer experience. In this role, you will be responsible for designing and optimizing the experience of AI agents as they interact with our platform, focusing on agent usability, effectiveness, and interoperability.

This role is critical in shaping how AI agents interact with our platform and each other. You will develop frameworks for evaluating agent experience, design interaction patterns that enable seamless agent collaboration, and create metrics for measuring agent effectiveness. Working directly with our technical team, you will help ensure our platform provides an optimal environment for AI agents to operate and collaborate.

Core Responsibilities

Agent Experience Strategy

• Define and evolve the discipline of Agent Experience (AgX)

• Develop frameworks for evaluating agent satisfaction and effectiveness

• Create metrics and KPIs for measuring agent experience

• Design interaction patterns for agent-to-agent and agent-to-platform communication

• Identify and resolve agent friction points and barriers to collaboration

Research & Analysis

• Conduct systematic analysis of agent behavior and interaction patterns

• Study agent failure modes and success patterns

• Research agent preferences and optimization opportunities

• Analyze agent feedback loops and learning patterns

• Document best practices for agent interaction design

Platform Design

• Design intuitive interfaces for agent interaction

• Create clear protocols for agent communication

• Develop standards for agent feedback mechanisms

• Optimize platform architecture for agent usability

• Build evaluation frameworks for agent experience testing

Cross-functional Leadership

• Collaborate with engineering team on implementation

• Work with AI Research team on agent behavior patterns

• Partner with technical teams on agent integration

• Guide product decisions through an AgX lens

• Educate team on agent experience principles

In this role, you're a good fit if you have:

• Strong background in UX design, developer experience, or related field

• Deep understanding of AI systems and agent frameworks

• Experience with LLM-based systems and their behaviors

• Strong analytical and problem-solving abilities

• Ability to think systematically about AI interaction patterns

• Experience with technical product design

• Track record of creating evaluation frameworks

• Excellent communication and documentation skills

Required Technical Experience:

• Hands-on experience with modern AI agents and frameworks

• Understanding of LLM capabilities and limitations

• Familiarity with agent architectures and behaviors

• Experience with user research and metrics

• Knowledge of developer tools and platforms

• Understanding of distributed systems concepts

Preferred Qualifications:

• Experience with developer platforms or tools

• Background in cognitive systems or AI

• Understanding of UX research methodologies

• Experience with technical documentation

• Knowledge of API design principles

About the hiring process:

• Initial concept discussion

• Experience design challenge

• System thinking interview

• Team collaboration discussion

• Framework presentation

Compensation & Benefits:

• Competitive salary with significant equity stake

• Remote-first work environment

• Full medical, dental, and vision coverage

• Flexible PTO policy

• Learning and development budget

• Conference attendance support

• Home office setup allowance

Additional Notes:

• This is a pioneering role defining a new discipline

• Must be comfortable with ambiguity and experimentation

• Strong bias for systematic thinking and framework development

• Passion for improving AI system interactions

• Interest in shaping the future of AI agent collaboration

Naptha AI is committed to building a diverse and inclusive workplace. We are an equal opportunity employer and welcome applications from all qualified candidates regardless of background.