Human Resources (HR) Manager

As the HR Manager, you will lead the recruitment, onboarding, and employee relations efforts for MOD’s Morocco team. You will build and implement HR systems, develop a dynamic and inclusive culture, and scale recruitment processes to hire hundreds of Virtual Assistants and staff, supporting MOD’s growth and expansion goals. This role requires a strategic thinker and hands-on leader who thrives in fast-paced, high-growth environments and is eager to shape the future of MOD’s presence in Africa. This position offers significant opportunities for long-term career growth and leadership development in a global organization. Our global workforce has thrived for well over 15 years. We prioritize stability while fostering meaningful, long-term relationships with our team members and clients. We are committed to hiring an HR Manager who envisions a future with MOD spanning well into the future, while building a workforce of Virtual Assistants who equally value long-term employment and professional growth.

Talent Acquisition and Recruitment:

• Lead the recruitment of talented Virtual Assistants (VAs) and key staff for the Casablanca Business Unit, with an eye on future expansion across Morocco and into other African countries.
• Develop creative and effective sourcing strategies to attract top-tier talent.
• Partner with recruitment agencies, universities, and professional networks to build a strong and diverse talent pipeline.
• Utilize software applications and technologies for streamlined candidate evaluation and onboarding.

HR Operations and Compliance:

• Ensure compliance with Moroccan labor laws and regulations, while preparing HR best practices for expansion into additional African countries.
• Collaborate with legal, accounting, and payroll partners to manage payroll, benefits, and tax compliance.
• Develop and implement HR systems and workflows using technology platforms to ensure operational efficiency and ISO compliance.

Culture and Employee Engagement:

• Build and foster a dynamic, inclusive workplace culture that supports employee well-being and productivity.
• Act as a trusted advisor to employees and managers, handling employee relations with empathy and discretion.
• Develop employee engagement programs and initiatives to support retention and growth.Training and Development:
• MOD utilizes training and development platforms to ensure that VAs are highly- skilled and client-ready.
• Conduct leadership and compliance training that align with organizational goals.
• Utilize software and applications to monitor training effectiveness and improve productivity across teams, enabling staff to maximize their potential and excel in their roles.

Strategic Growth and Scalability:

• • Design scalable HR frameworks to support MOD’s rapid growth in Morocco and throughout Africa.
• • Establish partnerships and recruitment networks to support future expansion.
• • Provide data-driven insights on workforce trends, recruitment performance, and employee engagement.

Experience and Skills:

• 5+ years of HR experience, including recruitment, employee relations, and compliance.
• Proven experience managing high-volume recruitment, ideally within the outsourcing or service industries.
• Strong knowledge of Moroccan labor laws; familiarity with hiring practices across Morocco and Africa is a significant advantage.
• Expertise in leveraging technology, including software platforms and applications, to improve recruitment and retention processes.
• Proficiency in HR technology systems and applicant tracking systems (ATS). MOD is a technology driven company that supports a remote and mobile workforce.
• Exceptional organizational and project management skills, with the ability to prioritize and deliver results.
• Fluency in English, with strong multi-lingual skills, in addition to Arabic and French.

Personal Attributes:

• A natural connector with exceptional communication and interpersonal skills.
• A strategic thinker who thrives in fast-paced, high-growth environments.
• High integrity and discretion, with the ability to handle sensitive information.
• A strong advocate for diversity, equity, and inclusion.
• Data-driven, with the ability to analyze HR metrics and provide actionable insights.

At MOD, we believe in taking care of our team members so they can perform their best. We offer:

• Competitive Salary: Above industry-standard, reflective of your experience and contribution.
• Generous Paid Time Off (PTO): Exceeds industry standards, recharge and prioritize your well-being.
• Professional Growth Opportunities: Be part of MOD’s African expansion strategy, with opportunities for leadership development and career advancement.
• Cutting-Edge Tools and Resources: Access to industry-leading platforms to support your success.
• Collaborative Culture: Our team values innovation