BDC Service Representative

Are you a people person with a passion for luxury vehicles and customer service? We want you on our team!

At Acura of Highland Park we are seeking an enthusiastic BDC (Business Development Center) Associate to join our winning team. As part of the prestigious Murgado Automotive Group, you’ll play a vital role in helping deliver exceptional customer experiences in our state-of-the-art dealership.

What You’ll Do:

Respond to inbound customer inquiries via phone, email, and text in a timely and professional manner

Schedule appointments for vehicle service and sales

Follow up with prospective customers and maintain a customer database

Handle customer concerns and questions, ensuring a smooth customer experience

Collaborate with sales and service teams to meet dealership goals

Qualifications:

Strong communication skills, both written and verbal

Comfortable working in a fast-paced environment with the ability to multitask

Previous experience in a customer service role (automotive industry preferred, but not required)

Knowledge of CRM systems is a plus

Positive attitude and ability to work effectively in a team

Why Join Us?

Competitive Compensation: Salary plus bonuses and incentives

Comprehensive Benefits: Medical, Dental, Vision, 401(k) with company match

Career Growth: Opportunities for advancement within the Murgado Automotive Group

Work Environment: State-of-the-art dealership with a supportive and dynamic team

Employee Discounts: On vehicle purchases, parts, and service

Apply Today!

If you’re ready to elevate your career and work with one of the top luxury automotive brands, we want to hear from you! Join the Murgado Automotive Group and become part of a customer-focused team dedicated to excellence.

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department of Homeland and Security.