Job details

Associate, Client Account Management, Fund Administration

Company Description

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.

Job Description

The Associate primary responsibility will be to provide administrative assistance to the Client Account Management Team and will play a crucial role in delivering exceptional services to our clients. You will be responsible for assisting with various tasks related to client communication, account management, and administrative duties. A partial list of responsibilities and skills includes:

Provide administrative support to the client account managers, including preparing documents, reports, and presentations.
Organize and maintain client files, records, and databases.
Assist in managing client accounts, including updating account information.
Preparation of key performance indicators reports.
Coordinate and schedule client meetings and appointments.
Work closely with the client account managers to ensure all client needs are met efficiently and effectively.
Identify and highlight opportunities for internal process improvement and increase in efficiency.
Conducting research and analysis to support the development of client strategies.
Participate in team meetings and contribute ideas for improving client services and operational efficiency.
Perform other duties as assigned and incidental to the work described above.

Qualifications

Bachelor's degree in business administration, marketing, communications, or related field preferred.
Excellent communication skills, both verbal and written.
Strong organizational and time management skills with the ability to prioritize tasks effectively.
Proficiency in MS Office Suite (Word, Excel, PowerPoint) and CRM software.
Attention to detail and a commitment to delivering high-quality work.
Ability to work independently and part of a team in a fast-paced environment.

Additional Information

At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.

MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.

MUFG is an equal opportunity employer.

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What You Should Know About Associate, Client Account Management, Fund Administration, MUFG Investor Services

Join MUFG Investor Services as an Associate in Client Account Management and kickstart your career in the vibrant Kuala Lumpur office! This exciting position is all about providing top-notch administrative support to our dynamic Client Account Management Team. Imagine being at the heart of client interactions and playing a vital role in ensuring exceptional service delivery. As an Associate, you'll be crafting documents, reports, and presentations while keeping client files impeccably organized. Your days will be filled with coordinating client meetings and preparing key performance indicators reports that help drive our team's success. We’re all about fostering an inclusive and collaborative culture here, where your contributions matter, and innovative thinking is encouraged. Whether you’re conducting research to support client strategies or identifying opportunities for internal improvements, each task you tackle will be pivotal to our mission. At MUFG, we pride ourselves on our commitment to continuous learning and development, providing you with the chance to grow professionally in a diverse workplace. Plus, enjoy the benefits of hybrid working that allows flexibility and work-life balance. Ready to make an impact? Let’s transform client account management together at MUFG Investor Services!

Frequently Asked Questions (FAQs) for Associate, Client Account Management, Fund Administration Role at MUFG Investor Services

What does the role of Associate, Client Account Management entail at MUFG Investor Services?

The Associate, Client Account Management position at MUFG Investor Services focuses on providing essential administrative support to the Client Account Management Team. Your role will include managing client communications, preparing reports and presentations, maintaining client records, and coordinating meetings, all aimed at delivering exceptional client service.