Amazon Operations Specialist/Generalist

Description

Job Title: Amazon Operations Specialist/Generalist

Location: Remote

Reports To: CEO

Work Shift: PST

Working Hours: 40 hours per week (Full-Time)

Job Description:

Our client is seeking a high-caliber Amazon Operations Specialist/Generalist to oversee daily operations across multiple sales channels including Amazon USA, Amazon Canada, Walmart (Walmart WFS). The primary focus is on managing outbound orders to Amazon FBA USA and Canada, Walmart WFS, and inbound containers to the 3PL. The ideal candidate will oversee our 300+ SKU catalog, optimize logistics processes, and ensure smooth operations on Amazon, Wayfair, The Home Depot, Shopify, and Walmart platforms. With extensive knowledge of logistics, strong import / export experience, and excellent inventory management and forecasting ability

We're looking for a high-quality talent who combines strategic thinking with hands-on execution and thrives on streamlining processes, reducing errors through tech-enabled solutions, and serving as the operational backbone of the business.

Key Responsibilities:

Amazon Marketplace & Fulfillment Management (US & Canada):

• Manage Amazon Seller and Vendor accounts with focus on FBA fulfillment, listing quality, and backend performance
• Coordinate inbound shipments to Amazon fulfillment centers, including cross-border shipping from the US to Canada
• Monitor and optimize warehouse inventory levels, avoiding stockouts or overstocking
• Work with 3PLs and freight providers to manage container movements and restocking schedules
• Maintain compliance with Amazon’s operational policies and customs/import requirements

Operations, Inventory & Supply Chain:

• Own the full backend supply chain process from factory to fulfillment
• Ensure accuracy and efficiency across order processing, replenishment, and warehouse management
• Utilize WMS or equivalent tools to manage warehouse operations and optimize workflow
• Build and manage internal inventory databases, SKUs, and product tracking tools
• Identify and implement tools or automations to streamline inventory tracking, reduce human error, and improve visibility
• Troubleshoot issues related to shipments, customs clearance, delays, and fulfillment problems

Process Development & SOP Management:

• Strong grasp of Notion to build out all operational and marketing systems - oversee compliance from all team members including management / CEO
• Create and maintain SOPs across supply chain, catalog management, fulfillment, and listing workflows
• Build and document repeatable processes that reduce manual dependencies and improve consistency
• Collaborate with internal and remote teams to ensure adoption of systems and SOPs

Listing Compliance & Management:

• Create image briefs and collaborate with graphic designers for product visuals
• Ensure product pages across marketplaces remain compliant and fully optimized
• Ensure that all products with available inventory are available and properly positioned across all marketplaces to drive sales 

Advertising & Growth Strategy:

• Launch and manage Amazon PPC campaigns (Sponsored Products, Brands, Display) with a focus on ROI and ACoS
• Monitor performance data via tools such as Helium 10, Jungle Scout, Sellics, or Data Dive
• Support expansion efforts across platforms like Walmart, Wayfair, and Home Depot

#LI-CP1

• Minimum 4 years of experience managing Amazon Seller and Vendor accounts (US and Canada)
• Hands-on experience in supply chain operations, freight and container coordination, and 3PL logistics
• Deep understanding of Amazon FBA USA, Amazon FBA Canada, Walmart WFS shipment planning, and warehouse systems (WMS or equivalent)
• Proven ability to build and manage inventory databases, perform forecasting, and maintain replenishment accuracy
• Experience across Walmart, Wayfair, Home Depot, or similar marketplaces is a strong advantage
• Expertise in Amazon SEO, listing creation, and performance optimization
• Demonstrated experience building SOPs, implementing operational processes, and managing systems across remote teams
• Strong communication skills, proactive mindset, and a detail-oriented approach
• Long-term commitment mindset—someone who takes ownership and seeks to grow with the business