Medical Assistant

As a Medical Assistant at Mercy-GoHealth Urgent Care, you'll assist in patient examinations, manage check-in and registration processes, measure vital signs, and maintain treatment rooms. Your role will ensure that patients receive a welcoming and efficient care experience.

To become a Medical Assistant at Mercy-GoHealth Urgent Care, you need a High School Diploma and certification such as CCMA, CMA, RMA, or NCMA. Experience in medical assisting and front desk operations is preferred, along with Basic Life Support (BLS) certification.

Yes, Medical Assistants at Mercy-GoHealth Urgent Care are eligible for bonuses of up to $600 per month based on performance metrics. This incentivizes our team to provide the highest quality of care to our patients.

Mercy-GoHealth Urgent Care fosters a supportive and collaborative work environment for Medical Assistants. We emphasize teamwork and provide the tools needed to ensure you can deliver the best patient care possible.

The hiring process for Medical Assistants at Mercy-GoHealth Urgent Care typically includes submitting your resume, an interview to discuss your skills and experience, and verification of your certifications. We value finding the right fit for both the candidates and our team.

Absolutely! Mercy-GoHealth Urgent Care values professional growth and offers various opportunities for Medical Assistants to advance their careers through continued education and training, enabling you to gain new skills and responsibilities.

As a Medical Assistant at Mercy-GoHealth Urgent Care, your daily workload will be varied, including patient registration, conducting vital sign checks, preparing treatment rooms, and assisting with various administrative tasks, all while ensuring a smooth patient experience.

When answering this question, highlight any relevant experiences and skills that relate to the role at Mercy-GoHealth Urgent Care. Be specific about your duties and how they prepared you for this position.

Demonstrate your communication skills and empathy. Explain how you would listen to the patient's concerns, address them positively, and seek support from the medical team when necessary.

Emphasize the importance of collaboration in delivering quality patient care. Share examples of how teamwork has positively impacted your previous work experiences.

Discuss your organizational skills, ability to prioritize tasks, and any tools or techniques you use to ensure patients receive timely care. Provide examples of previous busy shifts and how you handled them.

Be honest about your challenges, but also share how you overcome them. This could include pacing yourself during demanding shifts or how you stay up to date with medical knowledge.

Discuss your understanding of HIPAA regulations and the importance of maintaining patient privacy. Provide examples of practices you follow to ensure confidentiality, such as secure handling of medical records.

Provide a specific instance where adapting to change was necessary. Describe how you approached the situation, the outcome, and lessons learned that could apply to the role at Mercy-GoHealth Urgent Care.

Share your personal motivations and passion for patient care. Highlight experiences that led you to this profession and what you hope to achieve in your career.

Talk about the importance of quality assurance measures, such as regular equipment checks, following established protocols, and maintaining accuracy in patient documentation.

Discuss skills such as strong communication, medical knowledge, attention to detail, and the ability to work under pressure. Explain how these skills contribute to excellent patient care and efficiency.