Polish Speaking Customer Service Positions for Imperial Department

Mercier Consultancy is delighted to offer opportunities for Polish Speaking Customer Service Representatives within our Imperial Department. This role is perfect for individuals who are customer-centric and have strong communication skills in Polish.

In this position, you will be responsible for delivering outstanding support to our Polish-speaking customers, addressing their inquiries, resolving issues, and providing detailed information regarding our services in the Imperial Department. Your contributions will be essential in ensuring a positive customer experience and establishing lasting relationships.

Responsibilities

• Provide exceptional customer service in Polish through various channels, including phone, email, and chat
• Assist clients with questions and concerns related to our Imperial Department services
• Accurately document customer interactions in our CRM system
• Collaborate with internal teams to promptly resolve customer issues
• Gather customer feedback and relay insights for service enhancement
• Stay informed about departmental offerings and updates
• Participate in ongoing training to improve customer service skills

• Proficient in both Polish and English with strong communication abilities
• Exceptional customer service skills and a proactive problem-solving attitude
• Prior experience in customer service is preferred, especially in relevant sectors
• Ability to thrive in a fast-paced environment while effectively managing multiple inquiries
• Strong attention to detail and excellent organizational skills
• Passion for delivering excellent customer experiences
• Experience with customer support platforms and CRM systems is a bonus

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

And More...