Junior/Middle Network Engineer (m/f/d)

MentorMate creates durable technical solutions that deliver digital transformation at scale by blending strategic insights and thoughtful design with brilliant engineering. With mature and established practices in enterprise web and mobile development, quality engineering, technical architecture, human-centered design, cloud, DevOps, data, and analytics, the company provides challenging careers in a friendly and global people-oriented environment. We value every team member and share our success through flexible working models, competitive pay and benefits, and advancement opportunities.

As part of global technology company Tietoevry Create, MentorMate enables people to work on impactful, global projects for recognizable brands and grow their careers in a team of over 10,000 experts.

Together with our sister company Infopulse, also part of Tietoevry Create, we are expanding our team in Bulgaria and will be looking for experts in the telecom industry. This collaboration aims to leverage our combined expertise to deliver exceptional digital transformation solutions in the telecommunications sector.

About the role

We are looking to hire a Junior/Middle Network Engineer who will support our transition to modern network management using scripting, automation, and the NetOps/GitOps model. With experience in network automation tools and a strong background in networking and security design, delivery, and operations, you will handle end-to-end project delivery.

Joining an international team of engineers, you will support the entire data center stack, from switching to OS layers and cloud deployments. Your adaptable skill set will be key to ensuring seamless operations and enhancing our network capabilities

• Ensure network availability and quality, performing repair actions in collaboration with internal teams
• Take full ownership of projects from the platform and product backlogs, encompassing design, implementation, and operational phases
• Participate in guard duty service to support our 24/7 operations
• Monitor network and associated systems to maintain optimal performance
• Conduct daily performance analysis and troubleshoot root causes of issues
• Manage the lifecycle of the system's software and hardware, including execution of upgrades and maintenance
• Enhance automation for provisioning, alerting, and other lifecycle activities to improve efficiency
• Potentially take ownership of a platform, which includes vendor management and responsibilities for forecasting licenses, capacity sizing, upgrades, and patching activities after a few months
• Maintain up-to-date documentation to ensure accuracy and compliance
• Train colleagues to foster a knowledgeable and skillful team

• Master’s degree in Electronics, Informatics or Telecommunications
• A minimum of 2 years of experience in network engineering
• Proficiency in at least two of the following platforms: Cisco ACI, Cisco Nexus, F5, Checkpoint, and Gigamon
• Strong scripting skills (preferably Python) used in the context of network automation
• Solid understanding of Infrastructure-as-a-Code principles, with experience in using Ansible and/or Terraform
• Experience with CI/CD practices, including automated testing and version control
• Familiar with programmable interfaces on network equipment, such as RESTful APIs, Netconf/YANG, etc.
• Fluent in both spoken and written English
• Strong analytical skills and technical problem-solving abilities
• Ability to understand business drivers, and stakeholder requirements, motivations, and expectations
• Excellent communication and collaboration skills
• A strong team player who is highly motivated and dedicated

• Experience with modern monitoring solutions such as nagios, zabbix, Prometheus, Splunk
• Familiarity with GitOps and Infrastructure as Code concepts and experience implementing it in product
• Relevant work experience in a large Telecom or Internet service provider environment is highly preferred
• Knowledge of ITIL Service Operation principles
• Experience with VMWare

• Professional Growth: Clear career path, vertical and horizontal advancement opportunities 
• Regular Salary Raises: Following the curve of your career path and performance
• Work Where You Want: Choose to work remotely, in-office, or a combination of the two
• Upskilling: Various trainings, knowledge sharing events, personal learning budget
• Incentive Programs: Rewards for referring employees, sharing knowledge, and more
• Additional Insurance: Attractive health and dental insurance packages 
• Extra Days Off: The longer you work with us, the more paid leave you get
• Transport & Leisure: Partial coverage of transport costs, sports passes, takeaway food
• Save for the Future: Set a retirement plan or start an investment program 
• Teambuilding: Enjoy team gatherings and communities of interest
• Giving to Others: Take part in various charity and volunteer activities
• Mental Wellness: Support with a counseling package if needed

MentorMate is a place of constant energy and personality. On the clock, we’re technology experts and leaders that bring passion and knowledge to every project. Off the clock, we’re an eclectic bunch of foodies, music buffs, artists, sports fanatics, karaoke pros, and outdoor enthusiasts.

Global leaders in digital consulting, design, and engineering services, MentorMate and Tietoevry Create are equal-opportunity employers. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.