Medicare Policy Manager

Job Summary

A company is looking for a Duals Customer Service Policy Manager.

Key Responsibilities

• Oversee the development and implementation of knowledge management systems and policies
• Lead a team in collecting, organizing, and disseminating information to support decision-making processes
• Develop and maintain policies to ensure compliance with CMS regulations and facilitate audits

Required Qualifications

• Bachelor's degree in healthcare administration, public policy, or related field
• Minimum of 10 years of experience with Medicare policies and guidelines
• Leadership experience in process improvement and policy development
• Strong knowledge of Medicare regulations and the ability to interpret complex CMS guidelines
• Experience in cross-functional team collaboration and project management