GTM Strategy & Operations Manager (Revenue Strategy)

About Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, nearly 20 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

About the Role

Lyra is looking for a Strategy & Operations Manager to advise and drive the short and long-term revenue strategy for our clinical programs. The ideal candidate has a proven track record as a strong strategic advisor and problem solver, who can break down ambiguous growth goals into an actionable, data-driven strategy. This person is energized by identifying opportunities to continue driving member engagement, helping scope and size the impact of new experiments / pilots, and thrives in a dynamic work environment.

• Serve as key advisor to GTM, Product, and Customer Marketing leadership on their revenue strategy by owning revenue forecast models and relevant analyses
• Obsess over how leading indicators are performing against forecast and why, and incorporate learnings into forward-looking revenue projections
• Manage dashboards and reporting frameworks to track performance data across relevant initiatives and interpret it for key trends and insights that will guide inform the roadmap
• Identify and support high-priority strategic projects with cross-functional stakeholders to achieve engagement and revenue goals in a data-driven manner
• Partner closely with Finance and Data Science stakeholders to incorporate both qualitative and quantitative customer-level feedback into our demand forecast models and revenue projections 
• Lead cross-functional partnerships with Marketing, Customer Success, Product, and Operations teams to surface key learnings from initiatives, align on priorities and support shared short and long-term planning 

• 7+ years experience in management consulting, corporate strategy, sales strategy, digital health, or related experiences. Healthcare experience a plus, but not required
• Highly organized self-starter; able to multitask and prioritize in a dynamic environment
• Proven success in owning end-to-end strategic projects, including structuring ambiguous, complex problems, executing relevant analytics, and conveying clear recommendations for executive audiences 
• Strong quantitative analytical skills (Excel/Google sheets required; SQL preferred), including comfort in triaging across multiple data sources to align on the right assumptions
• Strong project management skills with a demonstrated ability to manage relationships across cross-functionally and support execution of strategic projects
• Strong communicator with the ability to distill and communicate complex ideas clearly across different audiences
• Passion for expanding access to high-quality mental health care
• MBA preferred but not required

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"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."