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Retail Sales Associate - Part Time - 0463

We are currently looking for the right 
Part-Time Retail Sales Associate 
 to join our Team!

 

$12.30 to $15.00 per hour

 

We offer an easily achievable commission structure that pays you for every transaction you process! 

 

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $1.28 per hour ON TOP OF YOUR HOURLY RATE.

 

Perks and Benefits

                   The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.

                   Our Earned Wage Access* program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a payroll cycle.

                   The ability to earn unlimited commission above your hourly base rate.

                   Employee discounts are available to all employees on the first day of active employment.

                   Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!

                   Auto-enrollment in the FirstCash 401k program after six (6) months of employment

 

 

Position Summary:

We are seeking entry-level, part-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. A Pawnbroker / Retail Sales Associate thrives on engaging with customers and assists with customer inquiries and problem resolution. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more.

 

The Part-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity! The successful Pawnbroker's / Retail Sales Associate's actual pay will be based on various factors, such as: work location, qualifications, and experience.

 

Responsibilities of a Part-Time Pawnbroker / Retail Sales Associate are:

(This is a representative list of the general duties the Part-Time Pawnbroker / Retail Sales Associate position may be asked to perform and is not all-inclusive; other duties may be assigned as needed.)

                     Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.

                     Performs non-management open/close procedures.

                     Keeps the sales floor clean, stocked, and maintains the display of merchandise.

                     Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.

                     Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.

                     Answers incoming calls per company standards

                     Effectively communicates to customers the legal aspects of the pawn and buy transactions.

                     Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.

                     Partners with all employees to create a positive and memorable customer experience.

                     Successfully completes the assigned training.

                     Other related duties, as assigned.

 

 

Minimum Requirements & Qualifications

                     Must be willing and able to lift/carry up to 50 pounds. 

                     Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law), some of which include, but are not limited to, standing, stooping, walking, climbing, pushing, pulling, and lifting. 

                     Ability to work with firearms and to become firearms certified.

                     Employees may be asked to assist a customer on the exterior of the building (within our parking lots and/or property boundaries) or to retrieve products stored in exterior storage buildings or other areas.

                     Minimum Age: 18 years old

                     High School Diploma, GED, or equivalent experience

                     Strong desire to work, serve customers, work with people, and be team-oriented.

                     Ability to multi-task in a fast-paced environment

                     Ability to perform basic math calculations proficiently.

                     Cash handling experience is preferred.

                     Should be able to work in multiple locations, as business needs dictate.

                     Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.

                     Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.

 

 

Bilingual applicants are encouraged to apply!

 

Commission Plan Information

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.

 

Note:  The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons. 

 

Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

 

Payrates will not be below any applicable local minimum wage requirements.

  

* Earned Wage Access is a service provided by NetSpend; signup to this program by the employee is required; restrictions and fees apply.

** FirstCash 401K program is available to all employees 21 years of age (or older).

***Maximum base payrate is derived from the applicant’s previous experience and skill sets applicable to the specific position needing to be filled.

 

Submission of your application confirms your “opt-in” desire to receive additional phone, text and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job being applied for and other potential opportunities available within the FirstCash job opportunity network. Message and data rates may apply. You can unsubscribe to text messages by replying STOP within the message at any time. You can unsubscribe from email communications by clicking unsubscribe, within the email, at any time. Visit https://firstcash.com/privacy-policy for additional questions or information.

 

FirstCash Holdings, Inc. is an Equal Opportunity Employer
It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.

 

Average salary estimate

$14238 / YEARLY (est.)
min
max
$12876K
$15600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Sales Associate - Part Time - 0463, Loftis Jewelry & Pawnbrokers

Are you ready to step into a dynamic retail environment at FirstCash as a Part-Time Retail Sales Associate? If you’re looking for an exciting opportunity to engage with customers while earning a competitive wage of $12.30 to $15.00 per hour, you're in the right place! At FirstCash, we believe that your potential is limitless, especially when you combine your hourly rate with our achievable commission structure, where you can earn up to 8% on transactions. Imagine boosting your earnings by an additional $1.28 per hour! That's just the tip of the iceberg. You'll enjoy flexible working hours, with most stores operating from 9 AM to 6 PM and many closed on Sundays, allowing for a perfect work-life balance. What’s more, our Earned Wage Access Program gives you daily access to your wages from the second day of employment! As a Retail Sales Associate, you will become the face of our store, greeting and assisting customers while processing sales and loan transactions. It's all about building relationships and providing outstanding service as you handle a variety of merchandise from jewelry to electronics. With perks like employee discounts and a 401k program after just six months, FirstCash is committed to your growth and satisfaction. Join us, bring your energy, and be part of a team that values collaboration, respect, and a positive experience for both customers and employees alike. Let’s make a difference together in a role that is both rewarding and fun!

Frequently Asked Questions (FAQs) for Retail Sales Associate - Part Time - 0463 Role at Loftis Jewelry & Pawnbrokers
What is the role of a Retail Sales Associate at FirstCash?

The Retail Sales Associate at FirstCash is responsible for providing exceptional customer service while processing sales and loan transactions. As a part of the team, you will engage with customers to help them find solutions, handle merchandise across various categories, and maintain the store's presentation.

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What are the working hours for the Part-Time Retail Sales Associate at FirstCash?

FirstCash offers great working hours for the Retail Sales Associate position. Most stores are open from 9 AM to 6 PM, making it easier for you to balance your work schedule with personal commitments. Many locations are also closed on Sundays!

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How much can I earn as a Retail Sales Associate at FirstCash?

As a Retail Sales Associate at FirstCash, you’ll earn an hourly wage between $12.30 to $15.00, plus the opportunity to earn additional commission of up to 8% on transactions. This means your total earnings can significantly exceed your base pay, with potential earnings averaging an extra $1.28 per hour.

Join Rise to see the full answer
What benefits do Part-Time Retail Sales Associates receive at FirstCash?

FirstCash provides various perks for its Part-Time Retail Sales Associates, including employee discounts from day one and access to over 10,000 discounts through FirstCash Perks. Additionally, you’ll have access to an Earned Wage Access program and become auto-enrolled in a 401k plan after six months.

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What qualifications are required to become a Retail Sales Associate at FirstCash?

To join FirstCash as a Retail Sales Associate, candidates must be at least 18 years old and possess a High School diploma or equivalent. Strong customer service skills, a desire to work in a team-oriented environment, and the ability to perform basic math calculations are also essential.

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Is experience necessary for the Retail Sales Associate position at FirstCash?

Prior experience in retail or customer service is preferred, but FirstCash welcomes entry-level applicants as well. What matters most is your enthusiasm to engage with customers and a willingness to learn and grow in the role.

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Are there opportunities for advancement for Retail Sales Associates at FirstCash?

Absolutely! FirstCash values employee development and offers various opportunities for advancement. As you grow your skills and demonstrate your potential, you may have the chance to progress into higher-level roles within the company.

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Common Interview Questions for Retail Sales Associate - Part Time - 0463
How would you provide excellent customer service as a Retail Sales Associate at FirstCash?

To deliver outstanding customer service, I would actively engage with customers by greeting them warmly, listening to their needs, and offering tailored recommendations. I believe in creating a positive shopping experience by being knowledgeable about the products and services we offer.

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Can you describe a time when you resolved a customer issue?

In a previous role, a customer was unhappy with their purchase due to a misunderstanding. I calmly listened to their concerns, provided a solution, and ensured they left satisfied. Effective communication and empathy played key roles in resolving the issue.

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How do you handle cash transactions responsibly?

I understand the importance of accuracy in cash handling. I would reinforce this by double-checking transactions, ensuring proper change is given, and adhering to FirstCash's cash handling policies to maintain integrity in all financial dealings.

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What would you do in a fast-paced retail environment?

In a fast-paced environment, I would prioritize tasks by staying organized, communicating effectively with my coworkers, and maintaining a positive attitude. This ensures that I meet customer needs promptly, even during busy periods.

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Why do you want to work at FirstCash?

I'm drawn to FirstCash because of its commitment to customer service and its supportive work environment. I admire the opportunity for employees to earn commission, which aligns with my motivation to excel in sales and customer engagement.

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How would you approach learning about diverse merchandise at FirstCash?

I would take initiative to familiarize myself with the different product categories by studying materials provided, asking colleagues for insights, and staying informed about market trends to better assist customers with informed advice.

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How do you ensure effective communication with your team?

Maintaining clear and respectful communication with my team is crucial. I would actively participate in team meetings, share ideas, and also encourage open dialogue to foster collaboration and support each other in achieving our goals.

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How do you motivate yourself to meet sales goals?

I motivate myself by setting personal benchmarks within the sales objectives and celebrating small wins along the way. Additionally, I thrive on healthy competition and would enjoy collaborating with my teammates to boost overall sales performance.

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What strategies would you use to upsell at FirstCash?

To upsell effectively, I would focus on understanding customer needs closely and recommend complementary products that enhance their initial purchase. By highlighting the benefits and values of those items, I can create a more satisfying shopping experience.

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What strengths do you bring to the Retail Sales Associate role at FirstCash?

My strengths include strong interpersonal skills, adaptability in a fast-paced setting, and a keen sense of customer service. I'm always eager to learn and grow, which aligns perfectly with the expectations at FirstCash.

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DATE POSTED
November 27, 2024

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