Inside Sales Manager

Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia’s original and #1 digital mortgage brand - and the iconic Aussie franchise.

Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, a team of experienced buyer’s agents, integrated property search and conveyancing, Aussie is supporting customers at every step of their property journey to find, buy and own with more confidence than ever before. Lendi Group’s loan book is more than $100b and it was named Australia’s Aggregator of the Year for 2024.
 

Why Join Us?

• Innovation at Our Core – We challenge the status quo and push boundaries to create better solutions.
   
• Work with the Best – Collaborate with some of the brightest minds in fintech, financial services, and strategy.
   
• Make an Impact – Contribute to meaningful projects that shape our business and the future of property finance.
   
• Grow & Evolve – Develop your skills and advance your career in a fast-moving, purpose-driven environment.

The role

As Inside Sales Manager, you'll be responsible for managing, motivating, and developing a team of 15+ phone-based Home Loan Specialists (Mortgage Brokers), ensuring they provide the very best service to our customers. Our Home Loan Specialists are fully qualified mortgage brokers who are supported by smart technology and expert teams to achieve higher-quality deals. 

Job Description

• Driving Lendi's sales strategy and ensuring the team is achieving the weekly and monthly targets.
• Providing advice on home loan scenarios and structures to your team, 'workshopping' deals and developing their industry knowledge.
• Coaching and mentoring your team on best practice and implementing training strategies to drive best performance.
• Regular sales training & coaching through a mixture of call recordings and live sales observation.
• Strategically working with leadership to develop and implement strategies to improve processes, procedures, and productivity.

• Experienced Sales Manager who has managed a team of phone-based lenders, mortgage brokers, or home loan specialists in a high-performing environment, or who has worked with mortgage brokers at a bank or lending organisation.
• Proven understanding of home loan structures and scenarios, with the ability to train, coach and mentor the team.
• Strong leadership experience with the ability to lead the team from the front and motivate them to achieve and exceed their monthly targets and customer experience expectations, whilst promoting our fun, inclusive, and collaborative company culture.
• As an energetic, natural leader, you'll thrive in our fast-paced and agile environment; be team-oriented and operate with the flexibility to evolve and implement change as required.

Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence.

We support our people in a variety of ways, but a few of the benefits that our people rave about include:

• A vibrant, relaxed, yet professional culture.
• Hybrid working arrangement designed to support work-life balance, while fostering meaningful connection and collaboration.
• A holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services to enable our workforce to thrive at home and work.
• generous paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers.
• An additional week’s Loyalty Leave each year after reaching 3 years’ service.
• Wellness initiatives with a strong focus on psychological safety.

Our culture is guided by our three core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. These values are part of our DNA—helping us attract, engage, and grow the right talent while building best-in-class products. Together with our principles, they guide how we collaborate, support one another, and make decisions to drive progress with purpose.

We’re committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace.

This is an opportunity to shape the future of a fast-growing, purpose-driven company that’s transforming the homeownership journey.

Ready to contribute to Lendi Group’s next chapter? Apply now and be part of something big!
 

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