Lead Membership Accounting Representative

Job Summary

A company is looking for a Lead Membership Accounting Rep.

Key Responsibilities

• Coordinates workflow and assists with supervision of unit staff to ensure payment allocation, reconciliation, and auditing of employer group accounts
• Handles escalated issues and monitors daily processing to maintain eligibility database within departmental guidelines
• Prepares reports, reviews auditing reports for accuracy, and mentors new associates while ensuring departmental goals are met

Required Qualifications

• Associate's Degree in Business, Health Care, or related field preferred
• Four years of membership accounting or related experience
• Experience with Excel, Microsoft PowerPoint, and SharePoint
• Ability to mentor and train staff effectively
• Experience in handling complex issues and escalated calls