IT Support Engineer

Are you a skilled and experienced IT supporter? Would you like to be a part of an international environment while delivering high quality IT-support? Then you might be the one we are looking for!  

The role you’ll play 

We are more than 450 colleagues around the world, and LanguageWire is searching for an IT-support Engineer to help our great colleagues when they need it the most!  

The team you’ll be a part of 

Languagewire is looking for a 4th member of our IT-support Engineers team, based in Valencia. You will be working closely together with our 3 IT-Infrastructure Engineers based in Copenhagen and Valencia. You will be reporting to the Senior Director of Business Finance & Internal IT based in Copenhagen. Together we are working towards automating and modernizing LanguageWire IT. 

If you want to make a difference, make it with us by… 

Provide excellent 1st & 2nd level IT Support to LW employees on: 

• Hardware (Asset management & Procurement of HP & Mac etc.) 

• Installation, configuration, and problem solving on Windows PCs, Mac and O365 applications. 

• End-user support and basic 365 portal administration on The Office 365 suite (incl. Teams, SharePoint, Power BI)  

• Mailbox management for end-users and shared mailboxes 

• Intune device & Autopilot management 

• SSO/SCIM provisioning 

• Basic Knowledge on Administration of Windows Servers 

• Active Directory user management 

In one year, you’ll know you were successful if you… 

• Successfully lead or participated in IT projects related to IT support. 

• Served as a reliable support to your team and colleagues, fostering a collaborative work environment.  

Desired experience and competencies  

What does it take to work for LanguageWire? 

What you’ll need to bring 

• 2+ years' experience as an IT Support Engineer or similar 

• Strong communication skills, enabling effective interaction with many different colleagues. 

• Proactive approach, anticipating needs and taking initiative. 

This will make you stand out  

• IT Project experience (participating in or leading projects relevant to IT) 

• ITIL or ITSM experience 

• Zabbix- or Veeam-experience 

Our perks

• Enjoy flat hierarchies, responsibility and freedom, direct feedback, and room to stand up for your own ideas
• Internal development opportunities, ongoing support from your People Partner, and an inclusive and fun company culture
• International company with over 450 employees. Offices in Copenhagen, Aarhus, Stockholm, Varberg, London, Leuven, Lille, Paris, Munich, Hamburg, Zurich, Gdansk, Helsinki, Turku, Atlanta, Montréal and Valencia
• We offer flexible work options tailored to how you work best.
• We take care of our people and initiate many social get-togethers from Friday Bars a to Summer or Christmas parties. We have fun!
• 200 great colleagues in the Valencia office belonging to different business departments
• Excellent location in cool and modern offices in the city centre, with a great rooftop terrace and a view over the Town Hall Square
• Working in an international environment—more than 20 different nationalities
• A dog friendly atmosphere
• Big kitchen with access to organic fruits, nuts and biscuits and coffee.
• Social area and game room (foosball table, darts, and board games)
• Bike and car parking

About LanguageWire

At LanguageWire, we want to wire the world together with language. Why? Because we want to help people & businesses simplify communication. We are fuelled by the most advanced technology (AI) and our goal is to make customer's lives easier by simplifying their communication with any audience across the globe.

Our values drive our behaviour

We are curious. We are trustworthy. We are caring. We are ambitious.

At LanguageWire, we are curious and intrigued by what we don’t understand. We believe relationships are based on honesty and responsibility, and being trustworthy reinforces an open, humble, and honest way of communicating. We are caring and respect each other personally and professionally. We encourage authentic collaboration, invite feedback and a positive social environment. Our desire to learn, build, and share knowledge is a natural part of our corporate culture.

Working at LanguageWire — why we like it: 

“We believe that we can wire the world together with language. It drives us to think big, follow ambitious goals, and get better every day. By embracing and solving the most exciting and impactful challenges, we help people to understand each other better and to bring the world closer together.”

(Waldemar, Senior Director of Product Management, Valencia)

Yes, to diversity, equity & inclusion

In LanguageWire, we believe diversity in gender, age, background, and culture is essential for our growth. Therefore, we are committed to creating a culture that incorporates diverse perspectives and expertise in our everyday work.

LanguageWire’s recruitment process is designed to be transparent and fair for all candidates. We encourage candidates of all backgrounds to apply, and we ensure that candidates are provided with an equal opportunity to demonstrate their competencies and skills.

Want to know more?

We can’t wait to meet you! So, why wait 'til tomorrow? Apply today!

If you want to know more about LanguageWire, we encourage you to visit our website!