Job details

Hospitality Hotel Leader - Assistant General Manager - Courtyard, Littleton, MA

We are seeking to add an experienced hospitality leader to our award-winning Courtyard by Marriott team.

We are currently looking to fill the position of Assistant General Manager at the Courtyard by Marriott, Littleton, MA.

As the Assistant General Manager, you will collaborate closely with our General Manager and leadership team to ensure the seamless operation of the property, including both the hotel and the hotel bistro. This role requires a proactive approach to managing all departments within the hotel to deliver outstanding guest service while upholding the highest standards of excellence.

Qualifications and Required Experience:

A minimum of 1- 3 years of experience in hotel with a strong emphasis on guest services.
Proven leadership skills, with the ability to motivate and develop a diverse team.
Excellent communication and interpersonal skills, fostering a positive and engaging work environment.
Strong organizational and problem-solving abilities to manage multiple tasks efficiently.
A comprehensive understanding of hotel operations, including front desk, housekeeping, and food and beverage services.

If you believe you are a suitable candidate for this position and possess an engaging personality along with a passion for hospitality, we invite you to apply and join our team.

Refer a friend once you join and earn up to $500!!!

Daily Pay - Get Paid Any Day!

Pay: Salary

Schedule: Mid- shift & evenings- weekends & holiday availability

Job Type: Full- Time

keywords: hotel management, assistant, hospitality, hotel assistant general manager

Responsibilities:

Front Office operations management to include, but not limited to, overall guest service, Brand standards, room availability, cost controls and overall profitability, systems use and management, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
Lead/ assist in the daily operations of the hotel Bistro
Monitor and encourage team members performance and assist in training needs. Actively work on coaching, evaluating, and rewarding team members. Assist in scheduling and employee reviews process.
Monitor guest satisfaction reviews and scores with the General Manager and improve accordingly.
Ensure compliance with Marriott and Lafrance standards.
Greet guests and respond to guest inquiries, requests and issues in a timely, friendly, and efficient manner and resolves guest concerns.
Manage the housekeeping/laundry department as well as some housekeeping responsibilities.

Prior brand hotel experience preferred
Prior knowledge in food & beverage
Minimum 1-3 years hotel Front Desk experience OR prior Property Management experience
Detail oriented with emphasis on building guest relationships
Must be available to work a flexible schedule

PTO & 401K
Health & Dental
Bonus Program
Brand Wide Room Discounts
Company Wide Room Discount Program
90 day Review & Annual Review Program
Extensive Room for Growth
Paid Training

Average salary estimate

$60000 / YEARLY (est.)

min

max

$50000K

$70000K

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What You Should Know About Hospitality Hotel Leader - Assistant General Manager - Courtyard, Littleton, MA, Lafrance Hospitality

Are you ready to take your hospitality career to the next level? The Courtyard by Marriott team in Littleton, MA is on the lookout for a passionate and experienced hospitality leader to fill the role of Assistant General Manager. In this vital position, you'll partner closely with the General Manager to create unforgettable experiences for our guests while overseeing the day-to-day operations of our hotel and bistro. Your proactive mindset and leadership skills will ensure that all departments are synchronized and adhering to our renowned standards of excellence. If you have a background in hotel management with a strong focus on guest services, this could be the perfect opportunity for you! You’ll be at the forefront, guiding a diverse team, fostering a positive work environment, and ensuring each guest feels welcomed and valued. With responsibilities ranging from managing front office operations, monitoring guest satisfaction, to actively participating in training and evaluating team members, your impact will be felt throughout the hotel. Plus, we offer amazing benefits like daily pay options, room discounts, and ample opportunities for personal growth! If you love hospitality and want to lead a dynamic team in a thriving environment, we invite you to apply for the Assistant General Manager position at Courtyard by Marriott in Littleton, MA. Your journey with us starts here!

Frequently Asked Questions (FAQs) for Hospitality Hotel Leader - Assistant General Manager - Courtyard, Littleton, MA Role at Lafrance Hospitality

What qualifications are needed for the Assistant General Manager position at Courtyard by Marriott, Littleton, MA?

To be eligible for the Assistant General Manager role at Courtyard by Marriott in Littleton, MA, candidates should have 1 to 3 years of hotel experience, focusing on guest services. Proven leadership skills and the ability to develop a diverse team are essential. Excellent communication, organizational abilities, and a strong understanding of hotel operations, including front desk and food & beverage services, are also required.