Lead Quality Assurance Engineer

About Keypath:

At Keypath, you can be part of something bigger.

As a leading global EdTech company, we partner with world-leading universities to design and deliver the most career-relevant online education programs that help solve our global social and economic challenges.

We are a fast-growing, and fast-moving international team who value collaboration, innovation, and lifelong learning in our mission to unlock greatness in educators, their students, and our people.

We have offices in Melbourne, Sydney, Chicago, Toronto, London, and Kuala Lumpur and we connect, collaborate, and operate as a truly global company. We have experienced tremendous growth since we launched only seven years ago and now have over 700 employees (Keypathers!) across the globe with no intention to slow down.

We put our people first, which means you choose where you want to work from, including if you want to work from home.

As a Lead Quality Assurance Engineer, your primary responsibility will be maintaining and updating a suite of automated tests for the team’s CI/CD pipeline and providing manual testing for larger releases.

You will execute, and proactively improve test plans for Keypath’s technology platform.

Working with subject matter experts across IT, marketing, recruitment, student services and finance, you will be responsible for ensuring high-quality, scalable technology solutions, maximizing efficiency, and optimizing the student experience.

Responsibilities:

• Work with the Product Management Team and Development Manager, to understand business needs and software requirements and develop both manual and automated test cases reflecting needs and requirements
• Provide mentorship and leadership and review and assign QA related tasks to QA team members and consultants
• Develop and execute detailed, comprehensive, well-structured test plans
• Apply industry best practices, develop new tools and processes to ensure quality goals are met
• Conduct root cause analysis of identified defects, providing sufficient details to understand, resolve and future-proof
• Act as key point of contact for all web releases
• Estimate, prioritize, plan and coordinate testing activities
• Diagnose defects and track them from discovery to resolution
• Maintain quality assurance documentation / wiki

Required Skills and Experience:

• 7+ years hands-on experience in either web or software QA
• Previous experience providing project level mentorship and leadership to QA team members and consultants
• SQL – must be able to write / modify SQL queries
• Demonstrated experience developing and executing rigorous test plans
• Experience testing APIs using tools like Postman, SOAP UI, etc.
• Familiarity with entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Stress & Scale, Smoke & Sanity)
• A solid understanding of how different devices and browsers impact testing
• Detailed and effective written communication skills for documenting the features tested and bugs found
• Experience with project management software (e.g., Azure Devops, JIRA)
• Comfortable performing hands-on test related activities
• Highly organized, detail oriented with the desire to learn more
• Experience debugging flow of data
• Ability to effectively write and execute both white box and black box test cases
• Familiarity with automated testing techniques and development

Preferred Skills (not essential)

• Experience with Selenium Web Driver or similar tooling
• Experience testing for accessibility
• CRM experience (e.g., Microsoft Dynamics, Salesforce)

Benefits and Rewards:

• Opportunity to work in office or hybrid
• All the necessary equipment for success.
• Internet Allowance for remote work.
• Paid Mental Health days for your well-being.
• Access to LinkedIn Learning
• Learning Labs designed to promote L&D
• Toolkits for Digital Health and Mental Health support.
• Employee led programs such as Culture Club, Team Green, Sustainability and more
• Company events and activities run in office and remotely

Why Keypath?

• Embrace Your Authentic Self: A supportive culture recognized as a top workplace (Ranked #6 on 2024 the Best Places to Work Australia©).
• Global EdTech Leader: Join an industry on the rise.
• Continuous Growth: Upskill through discounted study opportunities.
• Transform the World: Contribute to upskilling and reskilling globally.
• Make an Impact: Help solve future economic and social challenges.

Join Keypath and make a difference. We welcome applicants from diverse backgrounds and offer inclusive support throughout the recruitment process.

This role is a permanent, full-time role. Only candidates located in Malaysia, and Malaysians or non-Malaysians with a valid permit to work in Malaysia will be considered for this role.

Apply now to unlock your potential with Keypath!