Human Resources Associate

Department:Human Resources

Reports to:Senior Human Resources Generalist

FLSA Status:Non-Exempt

Type of Position:Full-Time

Revised Date:10/2023

MISSION & VISION STATEMENT:

The Kewa Pueblo Health Corporation (KPHC) is established for the purposes of carrying out the vision and mission of the Santo Domingo Health Center (SDHC). The MISSION of KPHC is:  “ENSURING HEALTH & WELLNESS THROUGH EXCELLENCE IN HEALTHCARE WITH RESPECT FOR CULTURE” and the VISION OF KPHC is:  “HEALTHY PEOPLE, HEALTHY COMMUNITY, and HEALTHY LIFESTYLE”.

POSITION PURPOSE:

Under the direct supervision of the Senior HR Generalist, the HR Associate assists in specialized operational and administrative support for benefits administration, recruiting and staffing, training and development, and talent management. The HR Associate must establish and maintain an appropriate level of HR support for team members and respond to inquiries, requests, and assignments in an accurate, timely, and efficient manner. The HR Associate will effectively and efficiently develop and maintain filing systems in accordance with storage management guidelines.

PERFORMANCE EXPECTATIONS:

In the performance of their respective tasks and duties all employees of the Kewa Pueblo Health Center are expected to conform to the following:

• Uphold all principles of confidentiality and patient care to the fullest extent.
• Adhere to all professional and ethical behavior standards of the healthcare industry.
• Interact in an honest, trustworthy, and dependable manner with patients, employees, and vendors.
• Possess cultural awareness and sensitivity.
• Comply with all Kewa Pueblo Health Corporation and Santo Domingo Health Center policies and procedures, as well.
• Maybe required to work extended work hours when needed based on patient services which may include lunch hours, weekends, and evenings.

ESSENTIAL DUTIES, FUNCTIONS & RESPONSIBILITIES:

• Maintains the integrity and confidentiality of HR files and records and maintains accurate and up-to-date files, records, and documentation by providing clerical support to the HR Dept.
• Responsible for coordination of interviews, meetings, compiling materials, and overall administrative support to the human resources service lines.
• Answers telephone calls, taking and distributing messages appropriately.
• Processes all HR-related invoices.
• Assists in coordinating orientation and other Human Resources Trainings/Events.
• Orders department supplies.
• Manages data entry for the HRIS software.
• Updates and maintains various tracking sheets for staff management and training.
• Support HR team which includes calendar scheduling and maintenance, preparing meeting presentations but not limited to assisting managers and employees to improve work relationships, build morale, and increase productivity and retention.
• Participates in special projects and activities in support of HR initiatives and works cooperatively providing various types of administrative support assigned.
• Performs other duties as assigned which requires self-initiative and understanding of HR policies, practices, and procedures.

MINIMUM MANDATORY QUALIFICATIONS:

Education / Experience:

•          One (1) year of work experience in HR-related activities

•          High School Diploma or GED.

Mandatory Knowledge, Skills, Abilities, and Other Qualifications:

•          Exhibits skills in processing confidential and time-sensitive information and documents.

•          Highly effective teamwork skills with the ability to multitask projects.

• Excellent communication skills and problem-solving skills to inform or explain various situations to staff, management, and the general public.
• Possess a highly effective and friendly customer service attitude to represent the Health Center to all who come to the facility. 

•          Knowledge of various office software programs, i.e., Microsoft applications: Word, Excel, and techniques to support office operations and produce a variety of documents, such as letters, reports, spreadsheets, databases, and graphs.

•          Knowledge of correct spelling, grammar, punctuation, and capitalization to prepare material correctly.

•          Knowledge of a body of rules, procedures, or operations applicable to assignments, such as preparing various routine reports, maintaining files/records, reviewing and processing mail, arranging travel, time and attendance, etc.

•          Ability to maintain an effective, problem-solving, mature work approach in stressful work situations.

•          A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers.

PREFERRED QUALIFICATIONS:

•          HR work experience in Tribal Healthcare organization.

• Bilingual skills in English and the Keres native language.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the primary functions of this job. Normal office conditions exist, and the noise level in the work environment can vary from low to moderate. This position may be exposed to certain health risks that are inherent when working within a health center facility.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk and hear. There may be prolonged periods of sitting, keyboarding, and reading. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors and staff.

MENTAL DEMANDS:

There are a number of deadlines associated with this position. The employee must also multi-task and interact with a wider variety of people on various and, at times, complicated issues. 

OTHER:

All employees must uphold all principles of confidentiality and patient care to the fullest extent. This position has access to sensitive information and a breach of these principles will be grounds for immediate termination.

Disclaimer:  The information on this position description has been designed to indicate the general nature and level of work performance by employees in this position.  It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. Employees will be asked to perform other duties as needed.

Salary Range:  $18.26 - $27.38