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Remittance Processing Associate I, 3rd Shift working from home

Company Description

Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: FIS Global

Job Description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

General Equivalency Diploma

Travel Percentage :

0%

Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role:

Processing customer payments and exceptions in a timely and accurate manner to customer accounts. Looking for someone who can multi-task and is capable of working in a team-friendly environment.

About the team:

The Remittance Processing team provides lockbox solutions that scans, imports, indexes, and archives billions of text-based documents including checks, payment remittances, returns and statements every day for financial institutions. Using daily online check processing operations and imaging systems, our systems recognizes and captures the Magnetic Ink Character Recognition (MICR) on the checks for correct routing and posting. The system also aids in creating cash letters and lists required to forward checks to other banks.

The Vision Remit team has several sites around the country including Boston, Chicago and Los Angeles. Our support teams are both on-site and remote including customer support, sales, project management, Business Recovery Services, application development, and other technology-focused departments.

What you will be doing:

Responsible for processing customer payments and exceptions in a timely and accurate manner to customer accounts

  • Prepares customer payments for processing. 

  • 10 key data entry of account number, invoice numbers, amounts, etc.

  • Performs research and adjustment activities. 

  • Balanced credits and debits within transactions. 

  • Performs MICR line repair.

  • Performs under deadlines and in a team environment.

  • Other related duties assigned as needed

What you will need:

  • Ability to work in a fast-paced environment

  • Capacity to lift or move up to 20 pounds.

  • Proficient written and oral communication skills in dealing with employees or external customers/clients.

  • Knowledge of the practices, procedures, and problem-solving techniques required to verify and distribute computer output.

  • Knowledge of the practices, procedures, and problem-solving techniques required to process client transactions and produce output through computer operations.

  • Knowledge of the practices, procedures, and problem-solving techniques involved in item processing.

  • Knowledge of client specifications for remittance processing.

  • Knowledge of off-line and peripheral equipment operation and maintenance.

  • Knowledge to identify errors in calculations and balances.

Schedule:

  • Sunday -- Thursday, off Friday and Saturday.

  • 12:00 am -- 8:30am EST.

  • Potentially work some holidays.

  • This is a remote position located in Canton, MA.

Added bonus if you have:

    • General knowledge of Remittance is a plus.

    • Banking experience is a plus.

    • Data Entry experience is a plus.

    • Payment processing experience (especially check handling) is a plus.

    What we offer you:

    • Attractive benefits including private medical cover, dental cover, and 3 weeks of paid vacation.

    • A modern, international work environment and a dedicated and motivated team

    • A broad range of professional education and personal development possibilities – FIS is your final career step!

    • A variety of career development tools, resources, and opportunities


    Privacy Statement

    FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

    EEOC Statement

    FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


    For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

    Sourcing Model

    Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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    Average salary estimate

    $42500 / YEARLY (est.)
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    $40000K
    $45000K

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    What You Should Know About Remittance Processing Associate I, 3rd Shift working from home, Jobs for Humanity

    Are you ready to jump into an exciting opportunity with FIS Global as a Remittance Processing Associate I on the 3rd Shift? This role, which allows you to work from the comfort of your home in Canton, Ohio, is all about keeping financial transactions running smoothly. You'll be a key player in processing customer payments and handling exceptions with utmost accuracy and efficiency. At FIS Global, we believe in fostering a vibrant workplace where you can thrive alongside motivated and friendly coworkers. Our Remittance Processing team works diligently to manage a huge volume of documents like checks and payment remittances every day, ensuring everything is correctly routed and posted. As a Remittance Processing Associate, you’ll dive into tasks that involve ten-key data entry, balancing transactions, and researching adjustments – all while meeting deadlines. If you are detail-oriented and can multitask in a fast-paced environment, then this is the job for you! Working Sunday through Thursday, you will play a crucial part in our nightly operations, and your efforts will directly contribute to the success of our clients. FIS Global offers great benefits including private medical coverage, three weeks of paid vacation, and endless opportunities for personal and professional development. If you're someone who is excited about contributing to an inclusive and innovative team, we want to hear from you!

    Frequently Asked Questions (FAQs) for Remittance Processing Associate I, 3rd Shift working from home Role at Jobs for Humanity
    What does a Remittance Processing Associate I at FIS Global do?

    As a Remittance Processing Associate I at FIS Global, you will be responsible for accurately processing customer payments and exceptions to ensure timely updates to customer accounts. Your role involves tasks like ten-key data entry, balancing debits and credits, and conducting research for transaction adjustments.

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    What are the work hours for the Remittance Processing Associate I position at FIS Global?

    The Remittance Processing Associate I position at FIS Global is a night shift role, specifically Sunday through Thursday from 12:00 AM to 8:30 AM EST. This schedule allows you to work during the quieter hours of the night, providing you with a unique work-from-home experience.

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    What skills are needed for the Remittance Processing Associate I job at FIS Global?

    For the Remittance Processing Associate I position at FIS Global, strong attention to detail and the ability to perform efficiently in a fast-paced environment are essential. Additional skills include proficiency in written and oral communication, data entry, and knowledge of payment processing systems and practices.

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    What kind of benefits do Remittance Processing Associates at FIS Global receive?

    Remittance Processing Associates at FIS Global enjoy attractive benefits, including private medical coverage, dental care, and three weeks of paid vacation. The company also invests in professional development to ensure employees can grow in their careers.

    Join Rise to see the full answer
    Is prior banking experience required for the Remittance Processing Associate I position at FIS Global?

    While prior banking experience is a plus, it is not strictly required for the Remittance Processing Associate I position at FIS Global. Candidates with a background in data entry or payment processing, especially check handling, are highly encouraged to apply.

    Join Rise to see the full answer
    Can someone work remotely as a Remittance Processing Associate I at FIS Global?

    Yes! The Remittance Processing Associate I position at FIS Global is a fully remote role, allowing you to work from home while being part of a dynamic and collaborative team.

    Join Rise to see the full answer
    What are the opportunities for advancement for a Remittance Processing Associate at FIS Global?

    FIS Global encourages career growth and offers various development tools and resources for advancement. As a Remittance Processing Associate I, you can explore numerous professional education programs and potential career paths within the company.

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    Common Interview Questions for Remittance Processing Associate I, 3rd Shift working from home
    Can you explain your experience with payment processing?

    When answering this question, highlight any previous roles where you were involved in payment processing. Discuss the types of payments you handled, the systems you used, and any procedures you followed to ensure accuracy.

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    How do you prioritize your tasks during busy periods?

    Share your approach to time management and prioritization. Describe any tools or techniques you use, such as creating to-do lists or categorizing tasks based on urgency, to maintain productivity in a fast-paced environment.

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    What steps do you take to ensure accuracy in data entry?

    Discuss the methods you use to minimize errors, such as double-checking your work, utilizing software to catch mistakes, or following established procedures to improve accuracy in data entry tasks.

    Join Rise to see the full answer
    How do you handle stressful situations, especially during peak processing times?

    Describe a specific time you faced a stressful situation at work and how you managed it. Highlight your ability to stay calm under pressure and how you've developed coping strategies to maintain focus.

    Join Rise to see the full answer
    Can you provide an example of a time you resolved a complex issue during your work?

    Share a relevant experience where you faced a tricky transaction or error. Explain the steps you took to diagnose the problem, what actions you implemented to resolve it, and the positive outcome it produced.

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    What techniques do you use to quickly learn new software or systems?

    Explain your learning style and techniques you prefer. Provide examples of software you learned quickly, how you adapted to new systems, and any resources you use, like tutorials or training sessions, to help you.

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    Why do you want to work for FIS Global as a Remittance Processing Associate I?

    While answering this question, focus on your admiration for FIS Global's commitment to inclusion and innovation in the financial services sector. Mention specific aspects of the role and company culture that appeal to you.

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    How would you contribute to a team-focused environment?

    Share your teamwork experiences. Discuss how you communicate effectively with team members, support them during busy times, and maintain a positive attitude to foster a collaborative atmosphere.

    Join Rise to see the full answer
    What is your understanding of MICR line repair and its importance?

    Discuss your understanding of MICR (Magnetic Ink Character Recognition) line repair and its significance in ensuring accuracy in bank transactions. Highlight any relevant experience with this process, if applicable.

    Join Rise to see the full answer
    What role does attention to detail play in this position?

    Emphasize the critical nature of attention to detail as a Remittance Processing Associate I. Discuss how overlooking minor errors can lead to significant issues in payment processing and emphasize your commitment to thoroughness.

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    DATE POSTED
    November 24, 2024

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