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Lead Product Manager, New Product (B2B GenAI platform)

You could be a product manager anywhere. Why us?

  • Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)

  • Report directly to our COO and work closely with brilliant leaders and team mates from companies like Nvidia, Nerdwallet, Better, Wayfair, Robinhood, etc.

  • Opportunity to take us to a $5B business and a household name in the next few years

  • Be immersed in a talent-dense environment, greatly accelerate your learning and career growth

About the opportunity:

Jerry is building an AllCar™ super app to radically simplify all aspects of car ownership. In late 2022, we were one of the first companies to develop on top of OpenAI’s ChatGPT. In April of 2023, we launched our first LLM-powered chatbot that could answer the 200,000+ messages we get from our customers each month via Chat and SMS. Our multi-modal chatbot is able to respond to 93% of all incoming SMS and in-app chat requests without human intervention, with an average response time of 15-20 seconds. We also launched a voicebot for inbound phone calls that went live in production in early 2024. 

After the overwhelming success of our chatbot/voicebot technology, we decided to invest in Propelix as a B2B GenAI prompt engineering platform provider to allow other companies to leverage our highly customizable AI-based virtual agent framework to help scale their business. Propelix.ai is to Jerry what AWS is to Amazon: a valuable core technology that we are making available to other companies because we believe it can be a very valuable business for us. We are looking for a lead product manager to own the product development, implementation and success of our earliest customers for Propelix. This role sits at the intersection of go-to-market and product.

Responsibilities:

  • Drive the development of Propelix from 0 to 1, working directly with our early customers and iterating on their feedback to uncover and refine our product-market fit

  • Utilize customer insights to identify and build new Propelix features, ecosystem integrations, and processes that enable both initial customer success and future customer growth

  • Ask penetrating questions to form a deep understanding of our customers needs and customize our technology to help them produce meaningful results

  • Own and execute the implementation process for our early Propelix customers to drive customer success and satisfaction

  • Manage all aspects of our B2B Propelix product to establish it as the leading GenAI prompt engineering platform provider within the Insurance industry

Requirements:

  • Systems Thinking: Skilled at bringing structure to ambiguous situations, demonstrating curiosity, asking insightful questions, and employing creative and first-principles thinking

  • Initiative: Highly self-motivated with a strong sense of ownership over tasks.

  • Organizational Skills: Exceptional project management abilities, capable of managing clients, internal stakeholders, project and product team members, and project timelines effectively.

  • Communication: Strong proficiency in both written and verbal communication, able to interact with and influence a diverse range of audiences, including internal, external, technical, and non-technical stakeholders.

Ideal profile:

  • Bachelor’s degree in an intellectually rigorous discipline

  • 5-10 years of experience, ideally a mix of structured problem solving experience (MBB, VC or PE experience preferred) followed by a few years of experience building products at an early-stage B2B SaaS startup (pre-product market fit)

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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Average salary estimate

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What You Should Know About Lead Product Manager, New Product (B2B GenAI platform), Jerry

Are you ready to take your career to the next level? Jerry, a pre-IPO startup based in Palo Alto, is on the lookout for a Lead Product Manager for our New Product, specifically a B2B GenAI platform. This is not just any product management role; you’ll report directly to our COO and collaborate with a talented team coming from giants like Nvidia and Robinhood. Imagine building something that could evolve into a $5B business! With over $240M in funding and a $2T market size in front of us, you’ll be part of an exciting journey as we develop Propelix, our cutting-edge prompt engineering platform. Your role will be critical in driving the development of Propelix from the ground up, working closely with our first customers to refine product features and integrations based on real feedback. Creativity is key here – you’ll need to ask insightful questions to truly understand customer needs and customize solutions that deliver significant outcomes. Excellent organizational skills will be a must, as you’ll manage relationships with clients and internal teams, ensuring smooth implementation processes. If you have a strong mix of problem-solving experience and a knack for strategic thinking, we want you! Join us at Jerry as we revolutionize car ownership with innovative AI solutions and be a pivotal part of our growth story.

Frequently Asked Questions (FAQs) for Lead Product Manager, New Product (B2B GenAI platform) Role at Jerry
What does a Lead Product Manager do at Jerry?

As a Lead Product Manager at Jerry, you will spearhead the development of our B2B GenAI platform, Propelix. Your primary responsibilities will include working directly with early customers to refine the product and ensure a successful implementation process. By utilizing customer insights and feedback, you'll identify new features and integrations that are vital for customer growth and satisfaction.

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What qualifications are needed for the Lead Product Manager position at Jerry?

To qualify for the Lead Product Manager role at Jerry, candidates should have a Bachelor’s degree in a rigorous field and experience ranging from 5-10 years. It’s ideal to come from structured problem-solving backgrounds such as MBB, VC, or PE, along with experience in early-stage B2B SaaS startups.

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What opportunities for growth does Jerry offer for the Lead Product Manager role?

At Jerry, the Lead Product Manager will experience unparalleled career growth in a talent-dense environment. Reporting directly to the COO provides unique insights and mentorship opportunities. Plus, being a part of a pre-IPO startup means you could shape the future of a company that aims to transform into a $5B entity.

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How does Jerry's technology differ from others in the market?

Jerry is pioneering the AllCar™ super app and has developed an innovative GenAI prompt engineering platform, Propelix. This platform allows other businesses to leverage our customizable AI-based virtual agents, making it a unique player in the market that supports companies in scaling effectively.

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What type of projects will the Lead Product Manager handle at Jerry?

The Lead Product Manager will manage projects that focus on developing the Propelix product line, from ideation to launch. This includes identifying customer needs, enhancing features, and ensuring that the platform effectively addresses industry challenges, particularly in the insurance sector.

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What work culture can a Lead Product Manager expect at Jerry?

Jerry fosters a collaborative and inclusive work culture where innovative thinking is encouraged. Team members come from diverse backgrounds, all passionate about solving real-world problems. With a focus on agility and learning, you’ll find plenty of opportunities to grow both personally and professionally.

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Is there support for professional development at Jerry?

Absolutely! Jerry is committed to the professional growth of its team members. As a Lead Product Manager, you will have access to mentoring from top executives, and the dynamic environment will help you enhance your skills in product management, customer engagement, and market strategy.

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Common Interview Questions for Lead Product Manager, New Product (B2B GenAI platform)
How would you approach product development for a new platform like Propelix?

To develop the Propelix platform, I would start by gathering detailed customer feedback to understand their pain points, followed by creating a roadmap that prioritizes features and integrations that address these needs. Continuous iteration based on user insights is essential to ensure market fit.

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Can you give an example of how you handled a challenging project as a Product Manager?

In my previous role, I faced a project where initial customer feedback was negative. I organized a series of workshops to dive deeper into their concerns, which led us to pivot our strategy and adapt the product accordingly, increasing user satisfaction significantly.

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What methods do you use to gather customer insights?

I utilize various techniques, including surveys, one-on-one interviews, and usability testing. Engaging directly with customers allows me to gather nuanced insights and prioritize product features that truly resonate with their needs.

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How do you prioritize tasks in a fast-paced environment?

In a fast-paced environment, I employ a mix of urgency versus importance matrices and agile methodologies. This helps me align tasks with strategic goals, ensuring that the most impactful tasks are prioritized, particularly when handling multiple stakeholders.

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Describe your experience with go-to-market strategies.

I've developed go-to-market strategies for several products by conducting thorough market research, identifying target audiences, and crafting tailored messaging. Collaboration with marketing and sales teams is essential to ensure alignment and maximization of launch impact.

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What role does communication play in your work as a Lead Product Manager?

Communication is the backbone of effective product management. I ensure that all stakeholders, including engineering, marketing, and customers, are aligned on the product vision and updates. This transparency helps in achieving collaboration and minimizing misunderstandings.

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How do you measure the success of a new product feature?

Success is measured through a combination of metrics such as usage analytics, customer satisfaction scores, and feedback from the sales team. I establish KPIs before launch to track performance and make data-driven decisions about future iterations.

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What challenges do you foresee in launching the Propelix platform?

Challenges might include ensuring feature alignment with customer needs and managing technical complexities during integration. Effective communication and stakeholder management, alongside robust testing phases, will be key to overcoming these hurdles.

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Why do you want to join Jerry as a Lead Product Manager?

I’m excited about Jerry’s mission to revolutionize car ownership through technology. The opportunity to work at a pre-IPO startup like Jerry, especially on a cutting-edge platform like Propelix, inspires me to contribute to a project that has significant market potential and societal impact.

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How would you handle conflict within your project team?

I believe that addressing conflict openly and constructively is essential. I would facilitate a discussion where team members can express their viewpoints, ensuring that we focus on our collective goals and find a solution that aligns with our product vision.

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Jerry is redefining car ownership with its innovative AI-powered AllCar™ app, offering comprehensive solutions for insurance, financing, maintenance, and safety, driven by a team passionate about enhancing the driving experience.

327 jobs
MATCH
VIEW MATCH
BADGES
Badge ChangemakerBadge Flexible CultureBadge Work&Life Balance
CULTURE VALUES
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 24, 2024

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