Assistant Manager Manufactured Housing Community - job 1 of 2

Hey YOU! We dare you to quit your boring job. We have the perfect position for you. Let’s talk! Now is the time to make your move!

WHO ARE WE?

Investment Property Group owns and operates 151 properties throughout 13 states! Our current portfolio exceeds 111 mobile home locations with 19,000+ spaces and 40 multi-family apartment communities, nearly 7,300 units! IPG has eight core values: Integrity, Persistency, Fun, Continuous Change, Ownership, Teamwork, Customer Service and Diversity! Does this sound like you? You’ll fit right in.

What’s in it for you?

• Base Salary: $23.00 - $25.00 hourly
• Benefits: Medical, Dental, Vision, 401K, Life Insurance, 4 Weeks PTO, Health Savings Account, Referral Program
• Benefits Eligibility: Eligible benefits commence on the 1st day of the month following the completion of 30 days of employment
• Schedule: Monday – Friday 
• Awesome Company Culture!
  

Job Description Summary

We are seeking a dedicated Assistant Manager to support the operations at two manufactured housing communities Richland and Alyson Manor, located in Richland, WA. This role includes assisting at two communities with leasing activities, resident relations, and rent collection, while ensuring compliance with property policies and procedures. The Assistant Manager will also handle administrative tasks, coordinate maintenance requests, and help maintain a high level of satisfaction among residents and prospective tenants. This position requires strong organizational skills to support the property management team and foster a positive community environment.

Key Responsibilities:

• Assists the Community Manager with rent collection process, bank activities, documentation of all transactions, and implementation of timely delinquent rent procedure
• Responsible for administrative functions and the preparation of reporting documentation
• Monitor and direct rental activity, on-site marketing activities, and maintain in-depth, ongoing knowledge of the local market
• Meets with and responds to resident concerns, requests, and complaints
• Monitors home-site curb appeal, model appearance and signage
• Work alongside the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently 
• Maintains a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders
• Attends and participates in professional activities, meetings, organizations, and regulatory agency meetings or inspections
• Walks property daily to ensure common areas are in good condition
• Works to ensure that residents have a clean, safe, and well-maintained community
• Performs annual or more frequent inspection of units and follow ups

Check out our Company and Community reviews!

• https://www.ipgliving.com/careers
• https://www.ipgliving.com/resident-testimonials

If you are interested in having quick chat about this position, click apply now and we will reach out to you shortly!

Qualifications & Requirements:

• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• Exceptional time management and problem-solving skills
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
• Experience with rent collection and delinquency management
• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
• Ability to handle complaints and ensure community standards are upheld
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
• Proficiency in property management software (i.e., Manage America, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
• Bilingual in Spanish and English is a plus
• Must have a valid driver's license

• Benefits: Medical, Dental, Vision, 401K, Life Insurance, 4 Weeks PTO, Health Savings Account, Referral Program
• Benefits Eligibility: Eligible benefits commence on the 1st day of the month following the completion of 30 days of employment