Appraisal Coordinator - Cleveland, OH

Casa Lending is one of the fastest-growing private money lending firms in the United States. Our mission is to help real estate investors profitably scale their business by offering a best-in-class suite of loan products and leveraging top talent. As part of Builders Capital, one of the nation's most established private money lenders, we originate $3B+ in loan volume annually.

At Casa Lending, we pride ourselves on providing an exceptional borrower experience and maintaining healthy loan performance. As an Appraisal Coordinator, you’ll play a critical role in the final stages of the loan process, ensuring accuracy and compliance with regulatory guidelines. We’re looking for detail-oriented, proactive professionals who excel in fast-paced environments, and excellent communication skills.

What You’ll Do:

Appraisal Order Management:

• Understand, manage, and prioritize appraisal orders to meet deadlines and maintain workflow.
• Identify qualified vendors and ensure appraisals are ordered within required time frames.
• Coordinate all aspects of the appraisal life cycle, from initiation to completion.

Quality Control & Process Oversight:

• Maintain quality control of the appraisal ordering and reporting processes.
• Maintain a centralized report to track appraisal assignments from order through completion.

Vendor & Relationship Management:

• Manage relationships with external vendors and internal staff to support seamless operations.
• Follow up with vendors and direct appraisers to ensure timely updates and results.
• Collaborate with the accounting team to ensure prompt and accurate appraiser payments.

Cross-Functional Communication:

• Effectively communicate with Underwriting, Closing, Sales, and Capital Markets teams to support appraisal-related tasks.
• Recommend solutions and troubleshoot issues related to appraisal orders.

Customer Service & Continuous Learning:

• Provide excellent customer service through proactive support and timely responses.
• Stay informed on evolving appraisal standards and processes and share knowledge with the team.

Adaptability:

• Adapt to evolving responsibilities, as job duties are subject to change.

• Detail-Oriented: You have an eye for precision and ensure that all loan-related documentation and processes are handled accurately.
• Team Player: Collaborative mindset, working with multiple teams to ensure smooth operations and loan progression.
• Proactive: You take initiative and work independently to solve complex loan scenarios and improve workflows.
• Adaptability: Take on additional responsibilities as needed, with job duties subject to change.

Ready to Make an Impact?

If you're passionate about construction lending and delivering a seamless borrower experience, we want to hear from you! Apply now and join the Casa Lending team in transforming real estate investment!

Why You’ll Love It Here:

• Innovative Environment: Be part of a forward-thinking company at the forefront of the construction finance industry, with access to cutting-edge technology and resources.
• Work Flexibility: Enjoy a flexible work environment that allows you to balance professional success with your personal life.
• National Impact: Join a nationwide operation making a significant impact on real estate development and home building across the U.S.
• Health Insurance: Builders Capital pays 100% of your medical insurance premiums, offering both PPO and HSA plans.
• Health Savings Account (HSA): We contribute annually to your HSA account, providing additional support for your healthcare needs.
• Competitive Compensation: We offer competitive salaries that reflect your expertise and contributions.
• Paid Time Off: Take time to recharge with 3 weeks of paid time off each year.
• Paid Holidays: Enjoy 10 paid holidays annually to spend quality time with family, friends, or on personal interests.

At Casa Lending, we support you professionally and personally—because when you thrive, we all thrive.

Casa Lending is an Equal Opportunity Employer (EEO) and welcomes all qualified applicants. This is a full-time, exempt position. The job description is not intended to be an exhaustive list of duties and responsibilities and may be modified as needed.