Infrastructure Manager Sr

Job Summary

A company is looking for an Infrastructure Manager Sr (End User Engineering).

Key Responsibilities

• Establish a governance framework to ensure consistency and quality across functions
• Develop a roadmap for continual improvement aligned with corporate IT initiatives
• Manage budgeting and financial aspects of assigned functions while overseeing vendor relationships

Required Qualifications

• Bachelor's degree or 10 years equivalent experience in End User Computing
• 7+ years of experience in technical service delivery and program management
• 5+ years in designing and implementing end user services and continuous process improvement
• 5+ years managing end user support teams focused on quality and customer satisfaction
• 5+ years in defining end user policies and security deployments