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Systems Administrator

At INflow Federal, we're not just navigating the frontier of digital transformation; we're reshaping it. Our dedication to merging the prowess of humans and machines to solve complex problems has set us apart in designing and engineering solutions for the Department of Defense (DoD) networks. Here, every challenge is an opportunity to advance, and every solution is a step towards a more secure and connected future. We look forward to welcoming you to the INflow team!


ABOUT THIS POSITION:


INflow Federal is seeking a motivated Systems Administrator to ensure the seamless operation, maintenance, and configuration of our organization’s computer systems. This role involves close collaboration with both on-site and remote users, offering a dynamic work environment. You will be integral in coordinating site visits, performing upgrades, resolving issues, and providing TIER 2/3 support for Unix/Windows workstations, servers, and other critical IT infrastructure.


At INflow, your work is more than a job—it's a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow Federal is where your expertise can truly make a difference.


Responsibilities:
  •  System Administration: Manage desktop and server systems across local and wide area networks, including account monitoring, security, OS installations, and related tasks.
  • IT System Support: Implement, troubleshoot, and maintain IT systems and infrastructure, ensuring smooth day-to-day operations, monitoring, and problem resolution.
  • Technical Support: Provide Tier 2 and Tier 3 support for problem identification, diagnosis, and resolution, including escalation and status communication to management and customers.
  • Software Management: Install and load operating systems and application software, isolate and resolve hardware/software issues, and enhance system performance.
  • Network Management: Troubleshoot, maintain, and configure network components, ensuring improved reliability and performance.
  • Software Upgrades: Perform software installations and upgrades to Unix/Windows operating systems, maintain them per policies, and resolve software-related issues.
  • Database Management: Manage multiple linked databases, ensuring security, data integrity, disaster recovery, and bulk data imports/exports.
  • Maintenance Coordination: Conduct routine and emergency maintenance of data center equipment and coordinate preventive maintenance with customers.
  • Backup and Recovery: Collaborate on the development, administration, and testing of backup and recovery plans.
  • Security Compliance: Ensure system security per STIG guidelines using tools like Retina and HBSS.
  • Standard Operating Procedures: Maintain operational, configuration, and other SOPs to verify system availability using existing Enterprise tools.


Required Skills:
  • Technical Skills: Proficiency in UNIX, Windows, and/or Storage administration. Experience with trouble reporting and tracking systems like Security+.
  • Availability: Ability to respond to after-hour calls and provide on-call support. Willingness to travel up to 20% to local and other sites.
  • Physical Requirements: Ability to lift/move/carry equipment up to 40 pounds.


Experience Requirements:
  • Education/Certifications: Technical training, certification(s), or degree in a related field.
  • Experience: Minimum of 3+ years in systems administration or a related role.
  • Certifications: Security+ certification or DoD 8570 Level II equivalent (must be obtained within 90 days of hire).


Clearance Requirements:
  • TS/SCI Clearance required with eligibility to obtain CI Poly.


About Us

Founded in 2013, INflow Federal has distinguished itself through our exceptional services because of our deep-rooted commitment to our people. The ‘INflow difference’ lies in our profound appreciation of employee culture, fueling an obsession with the well-being and professional growth of our team. This employee-centric ethos has been pivotal to our enduring success, directly translating into significant benefits for our customers.

Our identity is greatly influenced by the contributions of US Military Veterans. INflow’s Veteran Outreach Program, dedicated to recruiting transitioning military personnel, has been a resounding success. Veterans now represent over 50% of our workforce, bringing invaluable experience and insight that have been crucial in steering our customers’ success.


As a dynamic small business at the forefront of innovation, INflow boasts extensive expertise in Network Modernization, Cybersecurity, and Data Modernization in support of Joint Force Mission Operations. Our reach extends to over 20 states, serving prestigious federal government clients including the United States Navy (USN), United States Marine Corps (USMC), and Joint Forces.


In our quest to simplify the customer experience, we embrace a collaborative approach, guided by our leadership’s transparent communication and unwavering commitment to integrity. Our customers value partnering with INflow for our agility, passion, and integrity.


Fueling INflow’s continuous evolution is our voracious appetite for researching and integrating AI/ML technologies. We are committed to empowering our employees and customers with these emerging tools, enhancing their ability to effectively integrate these technologies into their workflows. This not only improves their operational efficiency but also deepens their understanding of AI/ML’s transformative potential.


As we progress, our focus remains steadfast on developing our people so they can  lead our customers into the future of mission systems and operations, adeptly navigating the ever-evolving landscape of the Department of Defense with innovative solutions and strategic insights.


Citizenship Requirements

INflow Federal is a defense contractor. Due to legal requirements, candidates must be US Citizens to be considered for employment.


Other Notes

- Some travel may be required: Must have valid driver’s license and transportation. This is subject to change at the direction of the customer.

Other:

- Candidate must have the ability to lift up to 50 lbs.

Must have willingness to perform duties not listed in the job description as required by INflow and our customer.


Equal Opportunity Employer

Diversity and Inclusion

INflow provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


This commitment applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and training. Job applicants and employees are evaluated solely on job-related qualifications and experience.

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CEO of INflow Federal
INflow Federal CEO photo
Shaun Laranjeira
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$60000K
$80000K

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What You Should Know About Systems Administrator, INflow Federal

Join us at INflow Federal as a Systems Administrator, where we’re reshaping the realm of digital transformation, specifically tailored for the Department of Defense (DoD) networks. If you’re a tech-savvy problem solver, this position is your chance to work in a collaborative environment where every challenge transforms into an opportunity for growth. As our Systems Administrator, you'll be essential in ensuring our computer systems' seamless operation, maintenance, and configuration. Your duties will include providing Tier 2/3 support for both Unix and Windows workstations and servers while working closely with our diverse user base, whether on-site or remote. At INflow, you won't just clock in and out; you'll embark on an innovation journey while managing critical IT infrastructure, performing upgrades, troubleshooting issues, and ensuring system security. Additionally, you’ll engage in vital tasks ranging from software management to network optimization, backed by a supportive environment dedicated to your professional growth. We pride ourselves on cultivating an employee-centric culture that empowers our team to thrive, innovate, and contribute meaningfully. As we expand our reach into innovative technologies like AI and ML, your expertise will play a crucial role in our mission. So, if you’re ready to take your career to the next level with INflow Federal, we warmly invite you to apply for the Systems Administrator role and help us drive the future of secure and connected operations!

Frequently Asked Questions (FAQs) for Systems Administrator Role at INflow Federal
What skills are required for the Systems Administrator position at INflow Federal?

The Systems Administrator role at INflow Federal requires technical proficiency in UNIX and Windows systems, along with experience in systems administration. Candidates should be adept in troubleshooting and managing IT systems and infrastructure, providing Tier 2/3 support, and maintaining security compliance. Certifications such as Security+ or DoD 8570 Level II are also essential, and candidates should possess the ability to lift up to 40 pounds and respond to on-call situations.

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Where is the Systems Administrator position located at INflow Federal?

The Systems Administrator position at INflow Federal is located in Springfield, VA. This vibrant city offers a rich mix of culture and history, making it an exciting place for technology professionals to thrive while contributing to vital projects supporting the DoD.

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Why should I apply for the Systems Administrator job at INflow Federal?

Applying for the Systems Administrator job at INflow Federal opens the door to a career where innovation and collaboration are at the forefront. You'll be part of a dedicated team focused on shaping the digital transformation landscape for the DoD. INflow values employee development, offers access to cutting-edge technologies, and fosters a supportive culture—a fantastic environment for both personal and professional growth!

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What are the primary responsibilities of a Systems Administrator at INflow Federal?

As a Systems Administrator at INflow Federal, your primary responsibilities include managing desktop and server systems, troubleshooting IT issues, providing technical support, performing software upgrades, and maintaining system security according to established guidelines. You'll also coordinate preventive maintenance and participate in developing backup and recovery plans to ensure system integrity.

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What type of projects will I work on as a Systems Administrator at INflow Federal?

At INflow Federal, as a Systems Administrator, you'll work on high-impact projects that involve modernizing IT infrastructures supporting the DoD. These opportunities will allow you to utilize your technical skills while also engaging in innovative technologies like AI and ML, contributing significantly to furthering mission objectives and enhancing operations.

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Are there opportunities for growth in the Systems Administrator position at INflow Federal?

Absolutely! INflow Federal is committed to employee growth and professional development. As a Systems Administrator, you will have access to various training programs and resources, allowing you to expand your skill set and advance within the company. Your journey here is supported, and opportunities for career progression are encouraged.

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What is the company culture like at INflow Federal for Systems Administrators?

The company culture at INflow Federal is vibrant, inclusive, and employee-focused. As a Systems Administrator, you'll work in an environment that values creativity, collaboration, and open communication. The leadership promotes transparency and integrity, creating a supportive workplace where everyone's contributions are recognized, especially those of our military veterans who are an essential part of our team.

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Common Interview Questions for Systems Administrator
What is your experience with UNIX and Windows system administration?

In discussing your experience with UNIX and Windows system administration, focus on specific projects where you've managed systems, resolved issues, and improved performance. Highlight any certifications in these areas and practical examples of how you've used your skills to support users and optimize infrastructure.

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Can you explain your approach to troubleshooting IT issues?

When answering this question, outline a systematic approach to troubleshooting that includes gathering information, diagnosing the issue, implementing a solution, and documenting the process. Emphasize your analytical skills and ability to remain calm under pressure, along with any tools you've utilized in past roles to aid your problem-solving.

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Describe a time you provided Tier 2/3 support and what the outcome was.

Use the STAR (Situation, Task, Action, Result) technique to showcase an example where you effectively provided Tier 2/3 support. Discuss the specific issue, your role, the actions you took, and how your solution benefitted the user or organization, emphasizing your commitment to exceptional service.

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How do you ensure compliance with security policies and procedures?

Discuss your understanding of security policies, such as STIG guidelines, and how you’ve implemented these in your previous roles. Mention specific measures you have taken to ensure compliance, including using security tools, conducting regular audits, and educating users about security best practices.

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What experience do you have with backup and recovery plans?

In your response, outline any experience in developing and executing backup and recovery plans. Discuss how you've assessed risks, implemented strategies for data protection, tested the recovery process, and ensured minimal downtime for users in case of system failures.

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How would you handle a situation where a user is frustrated with an ongoing IT issue?

Explain your approach to empathizing with the user and understanding their frustration. Discuss how you would actively listen, reassure them that you're there to help, and communicate your planned steps to resolve the issue. Highlight your ability to maintain professionalism and calmness during stressful interactions.

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What tools or software have you used for systems administration?

Be specific about the monitoring, troubleshooting, and management tools you've used. Mention if you have experience with tools like Splunk, Nagios, or others, and how your familiarity with these tools has helped you manage systems effectively and improve operational efficiency.

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Can you provide an example of a successful systems upgrade you performed?

Select a specific upgrade project, detailing what systems were upgraded, your role in the process, the challenges you faced, and how you overcame them. Highlight the successful outcomes, such as improved performance, user satisfaction, or enhanced security measures as a result of your efforts.

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What strategies do you implement to maintain operational efficiency across systems?

Discuss key strategies such as regular maintenance schedules, performance monitoring, user training and support, and documentation of processes. Emphasize your commitment to proactive measures and continuous improvement as a way to enhance operational efficiency.

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How do you keep up with the latest trends and technologies in systems administration?

Talk about your professional development habits, including attending industry conferences, participating in online courses, reading relevant publications, or joining professional organizations. Express your genuine interest in learning about emerging technologies to continuously improve your skills in systems administration.

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DATE POSTED
November 29, 2024

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