Director, Go-To-Market Enablement

The Director, Go-To-Market Enablement will develop and execute a comprehensive enablement strategy that equips go-to-market teams with the knowledge, skills, and resources needed to achieve business outcomes. This role will lead the GTM Enablement team by defining enablement priorities and strategies, while also collaborating with the team and cross-functional business partners to co-develop and deliver enablement content.

The ideal candidate is a strategic and highly collaborative leader who thrives in a matrixed environment and can synthesize and communicate complex information in a clear, actionable manner, tailored to different audiences. The Director will have end-to-end accountability for enabling teams across a broad range of topics, including deep product knowledge, role-specific skills, and operational and process updates.

To ensure relevance and timeliness of enablement, the Director will oversee comprehensive systems and programs, including designing and delivering onboarding and ongoing role-specific curriculum, overseeing external professional development programs, evolving knowledge management practices, and driving applied learning and certification initiatives to empower each team member to unlock their full potential.

• GTM Enablement Leadership:Own and drive the overall enablement strategy, balancing strategic planning with hands-on execution to ensure go-to-market teams are equipped for success.
• Develop and Deliver Enablement Programs:Design and implement enhanced onboarding, role-specific training, and ongoing learning programs covering a broad range of topics, including product knowledge, tactical execution, and operational updates.
• Drive Knowledge Management & Applied Learning:Establish scalable knowledge-sharing practices, certifications, and applied learning programs to reinforce skills and ensure teams can effectively translate learning into action and business results.
• Cross-Functional Collaboration:Collaborate with leadership stakeholders and cross-functional enablement subject-matter experts and partners to align enablement initiatives with business priorities, co-develop and deliver relevant and impactful enablement content and programming, and continuously look for opportunities to improve.
• Effective Communication: Ensure relevance and timeliness of enablement by synthesizing and communicating complex information in a clear and actionable manner, tailored to different audiences. This includes cadences to socialize enablement materials with cross-functional teams for input through the development, and up to leadership for visibility and sign-off through a well-organized and predictable process.
• Measurement and Impact: Utilize a data-driven approach to measure the effectiveness of enablement programs and demonstrate their impact on business outcomes. Apply a continuous improvement mindset to consistently evolve enablement practices based on results and diverse perspectives gathered from stakeholders, cross-functional partners and audiences.

• Experience: 8–10 years of experience in GTM Enablement, Talent Development, and Training Program Management. Passionate about scaling best practices and supporting peer development, preferably within a healthcare or technology company.
• Strategic Leadership: Ability to think strategically and lead a team in a fast-paced, matrixed environment. Proven ability to lead and develop high-performing teams, with the ability to inspire, coach, and empower team members while fostering a culture of collaboration, accountability, and continuous learning. 
• Cross-Functional Collaboration: Strong collaboration skills and ability to work effectively with cross-functional partners and stakeholders.
• Ambiguity Management: Ability to drive progress and achieve results in ambiguous situations. Respected as a leader to help organize cross-functional teams and define a path forward amongst ambiguity.
• Action-Oriented Execution: Proven ability to move quickly from strategy to execution, driving initiatives forward in a matrixed environment. Thrives in a fast-paced environment, making informed decisions, and proactively identifying and addressing enablement needs to maximize impact.
• Communication: Excellent communication skills with the ability to synthesize and communicate complex information in a clear and concise manner.
• Data-Driven:Ability to use data to inform decision-making and measure the impact of enablement programs, and recommend enablement interventions to address opportunities.
• Industry and GTM Expertise: Deep understanding of the industry landscape and go-to-market functions to ensure enablement programs are highly relevant, impactful, and credible for the audience and stakeholders. 

• Ability to thrive in a fast-paced, high-intensity work environment.
• Ability to remain seated in a stationary position for prolonged periods.
• Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
• Ability to interact with leadership, employees, and members in an appropriate manner.

The United States new hire base salary target ranges for this full-time position are:

Zone A: $138,380 - $195,470  + equity + benefits

Zone B: $152,218  - $215,017 + equity + benefits

Zone C: $166,056 - $234,564  + equity + benefits

Zone D: $179,894 - $254,111  + equity + benefits

This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.

Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.

In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:

Remote-first culture

401(k) savings plan through Fidelity

Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)

Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents

Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO")

12 weeks of 100% Paid Parental leave

Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance

Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)

11 Holidays Paid with one Floating Paid Holiday

Work-From-Home reimbursement to support team collaboration and effective home office work

24 hours of Paid Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations

Your recruiter will share more about the specific salary range and benefits package for your role during the hiring process.

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.