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DevOps Engineer

HUMAN was founded in 2012 in a Brooklyn sci-fi bookstore by Tamer Hassan, Michael Tiffany, Dan Kaminsky, and Ash Kalb. Our humble beginnings led to the creation of the Human Defense Platform, the backbone of all our products that safeguards enterprises from sophisticated bots, fraud, and account abuse. Today we verify the humanity of more than 20 trillion interactions per week for some of the largest companies and internet platforms. 


Our hacker roots still permeate everything we do. You will be a part of the HUMAN front line in our commitment to protecting companies (and in turn, their customers) from both revenue and reputation risk caused by digital attacks. However, HUMAN is not the center of this story. Humans like yourself are. We firmly believe in putting people first. This approach spans our extensive total rewards package, inclusive of competitive compensation, benefits, stipends - as well as our  day-to-day culture - to ensure every human is empowered to do the best work of their life. We want to hear about the marathon you’re training for. We want to see pictures of your pets. We want to know your favorite robot (we have many).


 Even if you’re not a conventional “hacker” we can assure you that you are a hacker in your own right. We want to work with people like you who break down problems to build up better solutions. That’s what makes us HUMAN. You’ll be joining us at an exciting moment in the HUMAN story: we joined forces with PerimeterX in a market-changing merger, as well as recently acquired clean.io to enhance the Human Defense Platform. Together under the HUMAN brand, we will disrupt the economics of cybercrime. We hope you can join us in that mission.


The infrastructure engineering team at HUMAN is responsible for the development of infrastructure platforms - from DevOps and open-source solutions like Kubernetes and database systems to critical backend components that handle the company’s traffic at huge scales with endless challenges. We design and implement a combination of those to provide engineering teams with the best platform for them to deliver upon.


We’re looking for an experienced DevOps engineer with a burning passion for software and infrastructure to help lead the team and define its vision and culture. An ideal candidate is someone passionate, tech-savvy, and independent, who can identify and suggest potential points for improvement, who works well within a team, and who has plenty of experience with complex, high-performance backend systems.


What you'll do:
  • Independently identify points for improvement within our infrastructure, from DevOps to backend components, design and implement solutions to improve performance and developer experience.
  • Monitor critical production systems, help identifying root causes and issues.
  • Mentor and educate the engineering teams on our systems and culture.
  • Have a key impact on the performance of our entire system, reaching millions of users every second.


Who you are:
  • 4+ years managing complex cloud infrastructures.
  • Strong demonstrable understanding of TCP/IP, troubleshooting and performance tuning
  • Hands-on experience operating container orchestration systems (Kubernetes, Mesos, Nomad etc) is highly advantageous
  • A burning passion for infrastructure and DevOps, and for software in general.
  • Coding skills in Go, Python, or similar languages, with at least 3 years of active development experience.
  • Strong communication and interpersonal skills, with the ability to work effectively in a collaborative team environment


HUMAN prides itself on being an equal opportunity workplace. We firmly believe in putting people first regardless of who you are, where you come from, how you identify, or who your favorite robot is (we have many). We are on a mission to protect the integrity of the internet for everyone, so we welcome all individuals to come to share their unique experiences and perspectives as we fight against cybercrime together!


With Humans located in all parts of the world, we’ve fully embraced our diversity of thought and are always looking for innovative ways to connect with one another - even in virtual reality! Although New York City is our HQ, we have teams in Tel Aviv, Israel; London, UK; Victoria, Canada; San Mateo, CA; Miami, FL; and Virginia.


We trust our Humans in choosing where they work and how they work. The total rewards package we provide reflects our commitment to our Humans’ personal career development, which includes annual stipends for wellbeing and learning & development, and a one time home office setup stipend. We also offer weekly lunches, dedicated time off, no-meeting Fridays (for our U.S. and Intl. based HUMANs), HUMAN days, and so much more.


We’re constantly trying to anticipate the needs of our Humans to ensure each one of us is equally prepared to do some of the best work of our life. Taking care of one another is part of the HUMAN experience and how we build true HUMAN connections.


If you are an individual with a disability or special need that requires accommodation, please contact us directly.

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About DevOps Engineer, HUMAN

Are you ready to take your career to the next level? Join HUMAN as our DevOps Engineer in the vibrant city of London, UK! At HUMAN, we’re on a mission to secure enterprises from sophisticated bots and digital attacks, and we can’t do it without skilled individuals like you. This role is more than just a job; it’s an opportunity to make a tangible impact as part of a team that safeguards the integrity of the internet for everyone. You will be hands-on in identifying points for improvement within our cutting-edge infrastructure, from managing DevOps practices to designing backend components that support millions of users every second. We're not just looking for an engineer; we're looking for someone who is passionate about infrastructure and software, who can mentor fellow engineers, and champion the best practices in development and operations. With at least four years of experience in managing complex cloud infrastructures and strong coding skills (think Go or Python), you will be a key player in our journey following our exciting merger with PerimeterX and acquisition of clean.io. We celebrate people here at HUMAN. Expect a work culture filled with collaboration, creativity, and, yes, discussions about your favorite robots. Think you can contribute your expertise and innovative ideas to our dynamic team? Come join us and help build the future of cybersecurity!

Frequently Asked Questions (FAQs) for DevOps Engineer Role at HUMAN
What qualifications do I need to apply for the DevOps Engineer position at HUMAN?

To apply for the DevOps Engineer position at HUMAN, you should have a minimum of 4 years managing complex cloud infrastructures. Strong knowledge of TCP/IP, troubleshooting, and performance tuning is essential. Hands-on experience with container orchestration systems like Kubernetes is also advantageous. Additionally, proficiency in coding languages such as Go or Python, along with strong communication skills, is crucial for success in this role.

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What is the work culture like at HUMAN for a DevOps Engineer?

At HUMAN, the work culture for a DevOps Engineer is all about collaboration and innovation. We prioritize putting people first, encouraging team members to share their unique experiences and ideas. Our culture promotes mentorship, creative problem-solving, and fostering a fun environment—expect to discuss your training marathons and favorite robots! With flexible working arrangements, you'll be empowered to do your best work, both personally and professionally.

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What does a typical day look like for a DevOps Engineer at HUMAN?

A typical day for a DevOps Engineer at HUMAN involves monitoring critical production systems, identifying root causes of issues, and designing solutions to improve infrastructure performance. You might also spend time mentoring fellow engineers, collaborating on projects, and implementing improvements based on best practices. The dynamic nature of our work ensures that each day presents new challenges and opportunities for growth.

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What growth opportunities are available for DevOps Engineers at HUMAN?

HUMAN offers numerous growth opportunities for DevOps Engineers, including annual stipends for professional development, well-being, and continuous learning. We believe in empowering our team members to pursue their personal career goals, whether that means taking on new responsibilities, participating in training programs, or engaging in mentorship. We're dedicated to ensuring that you are always equipped to do the best work of your life.

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How does HUMAN approach diversity and inclusion within the DevOps team?

HUMAN actively promotes diversity and inclusion within the DevOps team and throughout the company. We are committed to building a workplace that welcomes individuals of all backgrounds and identities, fostering an environment where everyone can thrive. We celebrate the diversity of thought, ensuring that all team members feel valued and empowered to contribute their unique perspectives to our mission.

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What kind of projects will I work on as a DevOps Engineer at HUMAN?

As a DevOps Engineer at HUMAN, you'll work on exciting projects related to infrastructure engineering, including optimizing the Human Defense Platform and enhancing our backend systems. You'll tackle real-world challenges that reach millions of users, implementing solutions that drive efficiency and improve developer experience. Your contributions will be instrumental in our mission to combat cybercrime and improve system performance.

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What skills are most important for a successful DevOps Engineer at HUMAN?

Key skills for a successful DevOps Engineer at HUMAN include expertise in managing complex cloud infrastructures, strong troubleshooting capabilities, proficiency in container orchestration (like Kubernetes), and solid coding skills in languages such as Go or Python. Additionally, effective communication and collaboration abilities are essential, as you'll be working closely with engineering teams to promote best practices and drive success across our platforms.

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Common Interview Questions for DevOps Engineer
What experience do you have with container orchestration systems like Kubernetes?

When discussing your experience with container orchestration systems, focus on specific projects where you utilized Kubernetes. Highlight your role in setting up clusters, optimizing deployments, and troubleshooting issues. Mention any tools or practices you used to enhance reliability or performance, and be prepared to share metrics that demonstrate the impact of your work.

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How do you approach identifying performance issues within a cloud infrastructure?

Explain your systematic approach to identifying performance issues, including monitoring tools you use, logs you analyze, and metrics you track. Describe how you prioritize these issues based on their impact and the steps you take to diagnose and resolve them, ensuring to mention examples from your past experience.

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Can you describe a challenging situation you faced in a previous DevOps role and how you resolved it?

Use the STAR (Situation, Task, Action, Result) method to structure your answer. Describe a challenging scenario you encountered in a previous role, the task it involved, the actions you took to resolve the situation, and the results that followed. This showcases not only your problem-solving skills but also your resilience and ability to adapt.

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What strategies do you use for mentoring junior team members?

When discussing your mentoring strategies, emphasize your commitment to fostering a learning environment. Share specific methods you use to guide junior team members, such as providing resources, conducting code reviews, or facilitating hands-on learning opportunities. Highlight the importance of feedback and open communication in your mentoring approach.

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How do you stay updated with the latest trends in DevOps and cloud technology?

Discuss your approach to professional development, including the blogs you follow, webinars you attend, or conferences you participate in. Mention how you apply new learning to your projects and encourage your team to do the same. Showing your proactive stance on staying informed illustrates your dedication to continuous growth in the field.

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Can you explain your experience with performance tuning in cloud environments?

Detail your experience with performance tuning by discussing specific techniques you've applied, such as optimizing resource allocation, fine-tuning configurations, or leveraging auto-scaling features. Provide examples showcasing how your tuning efforts led to significant improvements in performance and user experience.

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What tools do you typically use for monitoring cloud infrastructure?

List the monitoring tools you are familiar with, such as Prometheus, Grafana, or CloudWatch, and explain how you use them to monitor system performance and identify issues. Discuss the insights you derive from these tools and how they inform your decision-making process in maintaining an efficient and reliable cloud infrastructure.

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Describe a time when you had to work under pressure in a production environment.

Provide a scenario using the STAR method where you faced high-pressure demands in a production environment. Detail your response to the situation, how you maintained calm under pressure, communicated with your team, and ensured issues were resolved efficiently while minimizing downtime or impact on users.

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How do you prioritize tasks and manage your workload as a DevOps Engineer?

Discuss your time management strategies, such as using task management tools, setting clear priorities based on business needs, and proactively communicating with stakeholders. Share examples of how you've balanced multiple responsibilities and met deadlines, demonstrating your ability to effectively manage workload in a fast-paced environment.

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What is your approach to ensuring security in the DevOps process?

Touch upon the importance of integrating security throughout the DevOps process, discussing practices like automated security testing, code reviews, and continuous monitoring. Explain your commitment to keeping security top of mind during all phases of development and operations, sharing specific examples that highlight your approach.

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H By HUMAN
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 27, 2024

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