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Billing Resolution Specialist

This position will be onsite at the Springfield, IL office with potential for hybrid work.

The Billing Resolution Specialist will evaluate and take action on billing inquiries and payments from Clients, Agents, School Payroll Administrators and third parties within acceptable standards and ensure premiums and contract deposits are processed and applied accurately and timely meeting all compliance standards and business rules.

  • Review, evaluate, and process change requests and premium receivables at a policy or group level for a large range of business within P&C, L&R or Supplemental
  • Recommend solutions for process improvements
  • Ability to communicate professionally and effectively with clients, agents, and internal business partners.
  • Review, evaluate, and process change requests and premium receivables at a policy or group level for a large range of business within P&C, L&R or Supplemental
  • Recommend solutions for process improvements
  • Ability to communicate professionally and effectively with clients, agents, and internal business partners.

Requirements:

  • Bachelors degree or equivalent years of experience
  • 2+ years of billing and insurance experience

Pay Range:

$19.66 - $29.04 /hour

Salary is commensurate to experience, location, etc.

#Vizi

#LI-NW1

Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow.  And with our broadened mission has come corporate growth:  We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.

We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs.  We help educators identify their financial goals and develop plans to achieve them.  This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.

EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

For applicants that are California residents, please review our California Consumer Privacy Notice

All applicants should review our Horace Mann Privacy Policy

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CEO of Horace Mann
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Marita Zuraitis
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Average salary estimate

$50686 / YEARLY (est.)
min
max
$40976K
$60396K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Our mission is to provide lifelong financial well-being for educators and their families through personalized service, advice, and a full range of tailored insurance and financial products.

98 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$40,976/yr - $60,396/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 23, 2025

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