Customer Onboarding Specialist

As a Customer Onboarding Specialist, you will be responsible for accurately entering, verifying, and maintaining data across various platforms. This role requires attention to detail, strong organizational skills, and the ability to work independently while collaborating with a team when needed.

Responsibilities

• Enter or scan data from various sources into computer systems or databases
• Verify data for accuracy and completeness against source documents
• Organize and maintain both digital and physical files
• Assist in generating reports or summaries based on entered data
• Update and maintain database records
• Ensure the confidentiality and security of sensitive information
• Collaborate with team members to clarify data requirements or resolve discrepancies

• Proficiency in Google Workspace (Docs, Sheets), Microsoft Excel, and Slack
• Strong attention to detail and organization
• Able to work autonomously and think outside the box
• Effective communicator and team collaborator
• Eagerness to grow and adapt in a dynamic environment
• Willingness to learn new tools and proprietary systems
• Flexibility to work within US business hours
• Background in food and nutrition is a plus

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

• Permanent remote work flexibility
• Paid Time Off
• Health Maintenance Organization (HMO) coverage
• Annual performance bonuses
• Dedicated coaches offer an extra channel of support and skill-building
• Opportunities for professional growth

At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.