Operations Administrator

Title: Operations Administrator (Full Time) 

Location: Bedminster, NJ  (5-day onsite requirement/ 9am-5pm) 

Reporting to: Operations Manager 

About Hippo:

Our mission is to deliver intuitive and proactive protection for homeowners, combining the power of technology with a human touch. 

Hippo built the world’s first home protection platform. We believe that insurance should protect your home and the things you treasure with policies designed for modern lives and proactive protection that helps you care for your home. Our aim is to help you avoid issues before they become costly problems because the best claims experience is the one you don’t have. Simply put, Hippo exists to protect the joy of homeownership.

About the Role: 

The Operations Administrator will oversee daily office operations, ensuring efficiency, compliance, and administrative support. This role is responsible for managing office logistics, assisting with operational needs, and supporting legal and compliance.  

What You’ll Do: 

• Retain and file company documentation
• Oversee the assignment and tracking of the litigation log to maintain accuracy and ensure timely submissions 
• Assist with financial filings and materials for partners and regulators
• Manage a litigation log to ensure accuracy and timely submissions
• Handle electronic mail inquiries received through Spinnaker’s “Contact Us” mailbox
• Organize internal events and employee engagement activities
• Coordinate the shipping of annual holiday gifts to partners
• Act as the corporate account holder for USPS, UPS, FedEx, and DocuSign
• Maintain the employee and offshore directory, including distribution list updates
• Answer and direct inbound phone calls as needed
• Accept service of process and other in-person notifications
• Provide in-house notary services

Must Haves: 

• 2-5 of experience in office management, administrative support, or a similar role 
• Strong organizational and record-keeping skills 
• Ability to manage multiple tasks and prioritize effectively
• Proficiency in Microsoft Office Suite and document management 
• Excellent communication and problem-solving skills 
• High level of discretion and confidentiality when handling sensitive information 

Preferred Qualifications: 

• Experience in a corporate or legal environment is a plus 
• Familiarity with mail processing and document scanning systems 
• Previous experience supporting operations or governance teams 

 Benefits and Perks: 

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with: 

• Healthy Hippos Benefits – Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k) retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP) 

• Equity - This position is eligible for equity compensation  

• Training and Career Growth – Training and internal career growth opportunities 

• Flexible Time Off - You know when and how you should recharge 

• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers 

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. 

Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known