Health Claims Manager

Job Summary

A company is looking for a Health Claims Manager to lead and manage support teams for optimal performance and efficiency.

Key Responsibilities

• Build and maintain a high-performing team through recruitment, coaching, and performance management
• Manage work distribution, resource management, and assist in developing team goals and metrics
• Resolve escalated customer cases and partner with legal and compliance to ensure operational adherence to laws and regulations

Required Qualifications

• College degree or equivalent experience
• Demonstrated process and people leadership skills
• Knowledge of financial products preferred
• Professional credentials such as FLMA, ALHC, or CLU preferred
• Experience in improving processes and leading change initiatives