Health Advocate Call Coordinator

Job Summary

A company is looking for a Health Advocate- Call Coordinator for the Healthy Outcomes Team.

Key Responsibilities

• Conduct inbound and outbound calls to members and providers to facilitate healthcare services
• Address barriers to members' health and provide education for informed health decisions
• Document conversations accurately in members' health records

Required Qualifications

• High School Diploma or G.E.D
• High computer literacy and proficiency with Windows and web-based applications
• Reliable high-speed internet connection and suitable remote workspace
• Experience in call center or outreach roles involving members/consumers is preferred
• Bilingual or multilingual candidates are heavily preferred