Process Automation Associate

Ready to embark on the quest of joining Hack The Box?

At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help cybersecurity professionals and organizations enhance their cyber-attack readiness. Get ready for an exciting adventure into the world of cybersecurity! 🚀🔒💻

✨The core mission of the Process Automation Associate:

The Process Automation Associate will enhance Hack The Box's efficiency by leading the administration and optimization of Jira, Confluence, and related tools. By creating bespoke workflows, automating processes, and integrating systems, this role ensures Hack The Box  teams operate seamlessly and can scale effectively. In the first 6 months, you will streamline existing workflows and implement key automations, while in the next year, you will deploy innovative solutions, drive system integrations, and support cross-functional process improvements.

🍺 The fellowship you’ll be joining:

As a Process Automation Associate, you’ll be part of the Business Operations Team, a dynamic group responsible for optimising tools, workflows, and technologies across Hack The Box. You’ll work closely with a range of stakeholders to align tools and processes with organisational goals. This role reports to the Technical Operations Manager.

⚔️ Technology tools & weapons you’ll be using:

Jira, Confluence, Python, JavaScript, Intercom, and Segment.

📚 Interesting resources you should check:

• Meet your hiring manager: Ryan’s Journey into technical operations management

🚀 The adventures that await you after becoming a Process Automation Associate at Hack The Box:

• Administer Jira and Confluence: Manage day-to-day configurations, user roles, and project settings.
• Design Bespoke Workflows: Develop and maintain custom Jira workflows tailored to team needs.
• Implement Automations: Leverage Jira’s built-in automation tools to streamline processes and reduce manual effort.
• Support Cross-Tool Integrations: Assist with systems integrations projects as directed by the Technical Operations Manager. 
• Develop Custom Automations: Write and maintain scripts using Python and JavaScript to automate tasks beyond Jira’s native capabilities.
• Optimise Processes: Collaborate with stakeholders to design and implement efficient workflows and processes.
• Document Everything: Create comprehensive technical documentation for configurations, workflows, and automations to ensure sustainability.
• Drive Innovation: Identify opportunities for improvement through AI, automation, or other cutting-edge solutions.
• Support Business Technologies: Occasionally assist with maintaining and optimising tools like Intercom and Segment.

🏆 Skills, knowledge, and experience points required to unlock the role of Process Automation Associate at Hack The Box:

• Hand-on coding experience (ideal mix: GitHub, Python, SQL, Javascript)
• 1-2 years of professional experience in a technical role (Business Analyst, System Administrator, IT Support, Programmer)
• Genuine interest/curiosity in understanding how things work and optimization
• Project management skills
• Stakeholder management skills / mindset 
• Fluent in English
• Ideally, Hack The Box user

🕹️ What your Hack The Box adventure will have in store: 

• 🎯You'll have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large.
• 🎯 You'll experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy.
• 🎯 You'll embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows.
• 🎯 Most importantly, you'll have a blast at HTB 🥳 because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet-ups! 

💰 The gems you’ll be enjoying as a Process Automation Associate:

• Private health/life insurance
• 25 annual leave days
• Dedicated budget for training and professional development, participation in conferences
• State-of-the-art equipment (Macbook, iPhone, and mobile plan)
• Free lunch & snacks at the office
• Full access to the Hack The Box lab offerings; so you can learn how to hack
• Flexible/Hybrid working (Hybrid: 2 days per week at the office / 3 days work from home). Fully Remote is also an option if you're not an Attica resident.

🗺️ The Quest of Becoming Hack The Box’s Process Automation Associate:

• Level 1: To complete level one’s objective, submit your application. 
• Level 2: Meet the Talent Acquisition team. Level’s objective: highlight your past achievements, ambitions, and values. Before the conversation, we'll ask you to complete a quick online assessment, which will enhance the bias-free approach and add objectivity to our assessment. (These online tests are not a disqualifier)
• Level 3: Meet the hiring manager. Level’s objective: connect with the hiring manager and share with them your achievements. 
• Level 4: Meet a senior stakeholder and have a high-level conversation
• Level 5: You've officially received an offer from HTB! To complete the last level and the Quest, all you need to do is accept the offer. 
• Quest complete. Congratulations, you’re officially one of us 🥳🎉🎇Your next quest: complete the onboarding.
  

Hack Your Career, Today. Join us in this epic adventure of cybersecurity at Hack The Box! 🚀🔒💻

At Hack The Box, we are on a quest to find the most exceptional and enthusiastic talent to join our team. Whether or not you consider yourself a gamer, we value what makes you unique and want to know more about you. This job post provides just a glimpse of the incredible gamified experience our business and consumer customers enjoy through our platforms. So, if you're ready to embark on a journey of growth and adventure, we can't wait to meet you!

ABOUT HACK THE BOX

Hack The Box is the Cyber Performance Center with the mission to provide a human-first platform to create and maintain high-performing cybersecurity individuals and organizations. 

Hack The Box is the only platform that unites upskilling, workforce development, and the human focus in the cybersecurity industry, and it’s trusted by organizations worldwide for driving their teams to peak performance. Offering an all-in-one environment for continuous growth, assessment, and recruitment, Hack The Box provides solutions for all cybersecurity domains. 

Launched in 2017, Hack The Box brings together the largest global cybersecurity community of more than 3 million platform members. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece.

🚨 Exciting News:

• Get the most important updates on HTB’s latest year!
• We are super proud to share that HTB’s all three entities across the UK, US, and Greece have been Certified as a Great Place to Work (Oct 2023-Oct 2024). 
• Furthermore, in 2024 the HTB's Greek entity has been listed by the Great Place to Work Institute as the #2 Best Workplace in Greece and #10 Best Workplace in Europe (among Small & Medium Workplaces💪).
• Take a sneak peek at how it is to be part of HTB and our 2023 Global Retreat. Get more insights about our HTB culture and employee experience by visiting the “about us” section of our site, our career site, and Glassdoor.

At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values.