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Software Engineering Manager

The Software Engineering Manager at Granicus works to drive our teams to produce excellent software and works with our smart, driven engineers to enable their learning and growth. A Software Engineering Manager at Granicus will embody these values and ensure they are lived and breathed by their team. In addition to our values a Software Engineering Manager will champion practices such as test driven development, knowledge sharing, collective code ownership, and a supportive learning environment.


This role will allow you to write code, mentor engineers, and think strategically. Your ideas about culture, roadmaps, and technical decisions of all sizes will be highly valued. Our Software Engineering Manager will love to collaborate on code and high level thinking, think writing tests first is the best, and care deeply about people management.


What your impact will look like here:

- Define and manage you teams goals, career path development and training plans

- Interview and recruit new employees

- Define and manage onboarding plans for new hires

- Assist Scrum masters in managing the teams work, removing blockages and improving the teams overall efficiency

- Ensure the teams priorities are aligned with the businesses priorities

- Continuously improve the teams processes around SDLC, security, service availability and incident management

- Provide technical insight to executive decision makers

- Report on key performance indicators for the teams, including execution against objectives, application uptime, and agile process health

- Facilitate collaboration between engineers and other teams/staff

- Represent engineering interests in interactions with product management, security, and technical operations leaders


You will love this job if you have:

- Proven leadership skills and experience managing a team of software developers.

- Excellent full stack experience in React, .NET and Azure.

- Excellent knowledge, experience and passion for the Agile development process.

- Excellent ability to mentor engineers of all levels.

- Strong ability to learn new technologies and help bring your team up to speed on them.

- Comfort when navigating a large legacy code base and ability to spin up a new project for greenfield development.

- Experience collaborating with multiple teams such as Product Management, Customer Support and Cloud Operations to deliver and maintain a SaaS based product.

- Interest in the technology challenges faced by government offices.

- Bachelor’s Degree in Computer Science or related field or equivalent experience.



Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!


The Team

We area globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.


The Culture

At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include –

-        Employee Resource Groups to encourage diverse voices

-        Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.

-        Embracing diversity & fostering a culture of ideation, collaboration & meritocracy

-        We bring in special guests from time to time to discuss issues that impact our employee population

 

The Company

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.


The Impact

We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.


The Process

-        Assessment – Take a quick assessment.

-        Phone screen – Speak to one of our talented recruiters to ensure this could be a fit.

-        Coding – Take a quick coding test online.

-        Hiring Manager/Panel interview – Talk to the hiring manager so they can learn more about you and you about Granicus. Meet more members on the team! Learn more and share more.

-        Reference checks – Provide 2 references so we can hear about your awesomeness.

-        Verbal offer – Let’s talk numbers, benefits, culture and answer any questions.

-        Written offer – Sign a formal letter and get excited because we sure are!


Benefits at Granicus India

 Along with the challenges of the job, Granicus offers employees an attractive benefits package which includes –

 -        Hospitalization Insurance Policy covering employees and their family members including parents

-        All employees are covered under Personal Accident Insurance & Term Life Insurance policy

-        All employees can avail annual health check facility 

-        Eligible for reimbursement of telephone and internet expenses

-        Wellness Allowance to avail health club memberships and/or access to physical fitness centres

-        Wellbeing Wednesdays which includes 1x global Unplug Day and 2x No Meeting Days every quarter

-        Memberships for ‘meditation and mindfulness ‘ apps including on-demand mental health support 24/7 

-        Access to learning management system Say., Udemy Learning Premium account membership & many more

-        Access to Rewards & recognition portal and quarterly recognition program


Security and Privacy Requirements

-        Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

-        Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. 

 

 

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.  


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CEO of Granicus
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Mark Hynes
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What You Should Know About Software Engineering Manager, Granicus

At Granicus, we’re excited to welcome a skilled Software Engineering Manager to our vibrant team in Bengaluru. In this dynamic role, you'll lead a talented group of engineers, guiding them towards developing exceptional software solutions while nurturing their growth and learning. You'll be more than just a manager; you’ll be a mentor who fosters a culture of collaboration and innovation. Your expertise in practices such as test-driven development and collective code ownership will not only uplift your team but also align them with the core values we hold dear. As you define team goals and career paths, your strategic mindset will help shape technical decisions that echo throughout the company. You’ll be involved in actual coding while simultaneously paving the way for others, ensuring that they are well-prepared for the technology challenges faced by government offices. Your insights will resonate with executive decision-makers as you report key performance indicators and facilitate vital interactions across teams. If you’re passionate about continuous improvement and creating a supportive environment, this is the perfect place for you to thrive. The culture at Granicus embraces diversity and transparency, making it a safe space for everyone in our globally distributed workforce. Come and join us in transforming the Govtech industry while making a significant impact on communities around the world!

Frequently Asked Questions (FAQs) for Software Engineering Manager Role at Granicus
What does a Software Engineering Manager do at Granicus?

A Software Engineering Manager at Granicus leads and supports a team of engineers in developing high-quality software solutions. This role involves setting team goals, mentoring developers, overseeing onboarding processes, and ensuring alignment with business priorities while fostering an inclusive and collaborative work environment.

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What skills are required for the Software Engineering Manager position at Granicus?

To excel as a Software Engineering Manager at Granicus, candidates should possess strong leadership skills, experience with full-stack development in React, .NET, and Azure, and a solid understanding of Agile development practices. Additionally, experience in mentoring and navigating both legacy and new codebases is essential.

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How does Granicus support employee growth for Software Engineering Managers?

Granicus emphasizes personal and professional growth for employees, including Software Engineering Managers. The company provides access to training programs, mentorship opportunities, and an inclusive work environment that values knowledge sharing and continuous learning.

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What benefits does Granicus offer for Software Engineering Managers?

Granicus offers an attractive benefits package for Software Engineering Managers that includes hospitalization and life insurance, wellness allowances, annual health checks, and access to learning platforms. Employees also have well-being programs that promote a balanced work-life.

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What is the company culture like at Granicus for a Software Engineering Manager?

The culture at Granicus is transparent, inclusive, and collaborative, making it a perfect fit for Software Engineering Managers who value diverse perspectives. The company encourages open discussions through initiatives like 'Coffee with Mark' and promotes employee resource groups to amplify diverse voices.

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How does Granicus ensure its engineering teams are aligned with business objectives?

At Granicus, Software Engineering Managers play a crucial role in ensuring that their teams' priorities align with business objectives. They collaborate with product management and security teams to maintain effective communication and facilitate agile processes that support the overall mission.

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What is the impact of the Software Engineering Manager role at Granicus?

The Software Engineering Manager at Granicus profoundly impacts by driving innovation and process improvements, enhancing software quality, and mentoring engineers. This role significantly contributes to creating technology that serves government agencies and, ultimately, the communities they support.

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Common Interview Questions for Software Engineering Manager
How do you prioritize tasks when managing a software development team?

In managing a software development team, I prioritize tasks by aligning them with business objectives and team capabilities. I involve the team in defining priorities during Sprint Planning and regularly reassess these priorities based on feedback, deadlines, and emerging project requirements.

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Can you explain your experience with Agile methodologies?

I have extensive experience implementing Agile methodologies, including Scrum and Kanban. I prioritize facilitating daily stand-ups, sprint reviews, and retrospectives to keep the team aligned and productive while adapting our approach based on feedback and team dynamics.

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What strategies do you use to foster a collaborative team environment?

To foster collaboration, I encourage open communication through daily meetings, ensure everyone shares their ideas, and create an environment where team members feel safe giving and receiving feedback. Regular team-building activities also foster strong interpersonal relationships.

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How do you approach mentoring engineers with varying experience levels?

I tailor my mentoring approach based on the individual’s experience level by assessing their skills and providing targeted resources. I encourage knowledge sharing through pair programming sessions and facilitate workshops to elevate the entire team's capabilities collectively.

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Describe the importance of test-driven development in your management style.

Test-driven development (TDD) is essential in my management style, as it emphasizes code quality and robustness. By instilling TDD practices within my team, I ensure we deliver reliable software while fostering a culture of accountability and continuous improvement in coding standards.

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How do you evaluate the performance of your software development team?

I evaluate my team’s performance through key performance indicators such as project delivery timelines, code quality metrics, and feedback from sprint retrospectives. I also hold regular one-on-one meetings to discuss growth goals, challenges faced, and how we can improve our processes.

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What is your experience with cross-functional team collaboration?

My experience with cross-functional teams includes working closely with product management, QA, and DevOps to align on project requirements and deliverables. I believe that constant communication and a shared understanding of objectives are crucial for successful collaboration.

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How do you ensure code quality within your team?

I ensure code quality by implementing code reviews, promoting TDD, and encouraging continuous integration practices. Regularly attending code reviews together and celebrating best practices help instill a culture where quality is everyone’s responsibility.

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Can you give an example of a time you handled a conflict within your team?

In a previous role, I facilitated a conflict resolution session where differing opinions on project direction arose. By allowing each party to express their concerns in a structured manner, we were able to find common ground and re-align our priorities based on the collective goal.

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What do you think is the most challenging aspect of being a Software Engineering Manager?

One of the most challenging aspects is balancing technical responsibilities while ensuring team morale and engagement remain high. I address this by being approachable, regularly checking in with my team, and ensuring a healthy work-life balance is prioritized.

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Granicus is a leading provider of a platform of solutions that make digital government possible to more than 6,000 government agencies, including 850 state departments across the U.S., U.K., Australia, New Zealand, and Canada.

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Full-time, remote
DATE POSTED
November 29, 2024

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