Lead, Security Operations

About the Company

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency. 

At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our office in Seattle. Employees within the New York and Seattle metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC and Seattle offices increases productivity through more in-person collaboration where possible.

The Department: Real Estate and Security Operations

In the emerging industry of digital assets, there is nothing more important than trust (which is why Gemini’s very first hires were Security experts). The Gemini Security team forms the backbone of all that we do and is as diverse as the number of challenges we tackle in the crypto space. From intelligence and investigations, to physical security technology, to securing cold storage systems and data centers to travel security and new office openings, enterprise risk security, and litigation support, security at Gemini
ensures that our customers, clients, and employees are safe, secure, and supported.

The Role: Lead, Security Operations

As part of the Real Estate and Security Operations team working to ensure the security & safety of Gemini’s employee corps, physical locations and assets, and the Gemini brand. Ideal candidates are experienced in intelligence analysis, emergency management, and corporate security. These professionals prioritize customer service, outside the box thinking, discretion, flexibility and teamwork. Successful candidates offer a high level of experience supporting established physical security organizations / departments through developing and operationalizing policies, procedures, and industry best practices around intelligence and emergency management tactics, techniques and procedures that benefit the entire company. Exceptional communication skills are a must. Successful applicants must be willing to listen, learn, problem solve, and demonstrate adaptability as well as flexibility to shifting priorities and challenges.

This role is based in our NYC office.

Responsibilities:

• Ensure the security and safety of employees and Principals globally, through sound management of physical security programs to include Corporate Security, Intelligence, Emergency Management, and Travel Security.
• Coordinate and support cross-functional efforts with Protective Services, Real Estate & Office Services, People, Custody Operations, Threat Detection, Compliance, Communications, Customer Service, Legal, Procurement, and Information Security.
• Assist with the development and management of the company’s policies, plans and Standard Operating Procedures (SOPs) as they relate to the Crisis Resiliency lifecycle, including global emergency, crisis response, and business continuity.
• Contribute to the team’s development of global security culture, practice, strategy, policies, and the sharing of best practices across the company.
• Participate in periodic training on pertinent security-related skills and topics.
• Exercise sound independent judgment and an appropriate sense of urgency.
• Complete other duties as assigned by the Head, Real Estate and Security Operations or Principal, Emergency Management & Planning.
• Intelligence & Risk:
  • Be the lead in the intelligence unit, remaining aware of active, potential and developing threats against Principals and employees; assess risk and mitigate threats on a consistent basis.
  • Collect, analyze, and disseminate pertinent intelligence information in a timely manner utilizing OSINT and various subscription tools. Produce and disseminate intelligence, travel, and threat assessments to various stakeholders and brief stakeholders when required.
  • Analyze and report on physical security risks as it pertains to physical locations and regulatory compliance for internal Gemini programs.
• Corporate Security & Emergency Management:
  • Be an author and editor of the Emergency Management Plan, Crisis & Emergency Management Playbooks, Business Continuity Plan, and train in support of these policies, procedures, and documentation.
  • Manage the Health & Safety and Fire program at Gemini locations, relating to Emergency Action Plans, CPR/AED training, Fire extinguishers and certification.
  • Assist with location risk analysis and openings, traveling as needed.
  • Support all functions globally before, during, and after crises as needed.
• Security Technology:
  • Maintain and assist in the development of the Physical Security Technology platforms, inclusive of but not limited to Access Control and Monitoring System (ACAM), Video Management System (VMS) / Closed-Circuit Television (CCTV), and Key Card Printing.
  • Identify and evaluate new technologies and platforms that assist the Physical Security Operations team in keeping people, assets, and the brand secure.

Qualifications:

• Minimum of 7+ years of relevant security-related experience in the public sector and/or private sector, with an emphasis on intelligence and emergency management.
• Substantive knowledge in Physical Security operations to include some of, if not all: protective intelligence, investigations, and analysis, risk analysis, corporate security, contingency planning, travel security, and security technology systems.
• Experience developing, writing, and maintaining cohesive intelligence reports for Protective Services and Executives, as well as SOPs, standards, policies.
• Strategic thinking that balances business, security, and safety risks.
• Proven leadership and teaching ability.
• Excellent verbal and written communication skills.
• Technical proficiency in corporate security technology and intelligence tools such as Ontic, Dataminr, Alertmedia, S2, Exacqvision, etc.
• Adherence to strict privacy/confidentiality guidelines and policies.
• Ability to work independently, adapt to various work environments, and maintain a high level of situational awareness.
• Extensive organizational, program management, and strategic communications skills.
• Ability to learn and use new software platforms.
• Remain flexible and responsive to changing conditions.
• Ability to remain calm in a crisis.
• Industry certifications are preferred, but not required (ASIS, CBP, CPP).

• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off

Salary Range: The base salary range for this role is between $137,000 - $172,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

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