Job details

Service Manager

Fun Town RV was founded in 2010 and has grown substantially over the last ten years. We currently have 14 locations and have plans to add several more in the next few years.

As Texas’s largest RV Chain, we provide excellent customer service and offer customers top RV brands for less! FTRV has a quality assurance facility where every RV we sell is put through a 100+ point inspection to assure that every RV meets our quality standards.

Here at Fun Town RV, we look for candidates that have honesty, accountability, positivity, passion to do a great job and who strive to exceed expectations! If you have these qualities and are looking for a dynamic and growing company that provides career growth with great earning potential, then we urge you to apply with us!

Essential Duties and Responsibilities:

Quality Assurance – Review estimates and actual repair time.
Manage the Service Department to achieve superior results in customer service and financial performance.
Hire, train, motivate and monitor the performance of the Service Department staff.
Oversee department personnel and ensure that they follow assigned work schedules and adhere to company policies and procedures.
Enforce safety requirements and federal, state and local regulations that may affect operations.
Forecast goals and objectives for the Service Department.
Managing department staff including Administration, Foreman, Service Writers, and Technicians.
Implement training and on-going training and support of department personnel.
Maintain awareness of current and projected market conditions.
Develop and implement appropriate strategies and programs as necessary to attain the dealerships objectives.
Perform other duties as assigned by senior management.

Qualified candidate will have the following:

Prior RV or Automotive experience as a Service Manager.
Ability to think beyond industry norms and find ways to increase margins.
Reliable and strong work ethic.
Professional appearance is a must.
Strong communication skills, verbal and written, with the ability to listen and provide solutions to customer issues.
Must possess strong conflict resolution skills.
Willing to work weekends as needed.
Basic computer skills.
Valid driver’s license with good driving record.

We offer a competitive salary and an excellent benefit package including:

Major Medical-Dental-Vision
Life Insurance
Paid Vacation
Paid Holidays
401K (profit sharing)
Christmas Savings Plan
Employee Discounts in Company Store

Fun Town RV is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the US. Drug screen, driving record and background checks may be conducted prior to, and during employment. Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV.

Fun Town RV Glassdoor Company Review

3.3

Fun Town RV DE&I Review

3.47

CEO of Fun Town RV

Jarrod McGhee

Approve of CEO

Average salary estimate

$60000 / YEARLY (est.)

min

max

$50000K

$70000K

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What You Should Know About Service Manager, Fun Town RV

If you're ready to take on a rewarding role as a Service Manager at Fun Town RV, you've come to the right place! Founded in 2010, we've rapidly grown to become Texas’s largest RV Chain, with 14 locations and plenty more on the horizon. We pride ourselves on delivering exceptional customer service while offering the best RVs on the market at unbeatable prices. In this exciting position, you'll be the heartbeat of our Service Department, ensuring every RV meets our stringent quality standards, thanks to our 100+ point inspection process. We're on the lookout for someone who embodies honesty, accountability, and a positive attitude— traits that reflect the culture at Fun Town RV! You will wear many hats: manage staff, oversee repairs, and implement strategies for improvement. We value innovative thinking and are eager for you to bring your expertise to our growing team. Not only will you guide and motivate our service crew, but you'll also play a key role in enhancing customer satisfaction and financial performance. If you have previous experience as a Service Manager in the RV or automotive industries and are excited about paving new paths while mentoring others, we can't wait to meet you. Join us and be part of a company that genuinely cares for its employees, with fantastic benefits such as major medical, paid vacations, a competitive salary, and even discounts in our company store. Your future awaits at Fun Town RV!

Frequently Asked Questions (FAQs) for Service Manager Role at Fun Town RV

What does a Service Manager do at Fun Town RV?

The Service Manager at Fun Town RV plays a vital role in overseeing the service department, ensuring quality assurance for all RV repairs, and managing a team of service staff. This position involves hiring, training, and monitoring performance while strategizing to improve customer satisfaction and financial results.