Job details

Funding Coordinator

Join an established and innovative company in the fast-growing solar industry and enjoy strong pay rate + benefits + advancement opportunities!

POSITION SUMMARY:

The Funding Coordinator focuses on the back end (post-install) submissions by collecting payments for all projects. This includes customer escalations and collaborating with dealers, internal departments, and finance companies. The Funding Coordinator processes and/or collects all post-install payments for all of Freedom Forever's solar projects, regardless of the finance company. The position is responsible for efficient and accurate submissions based on the Company's scope of work for each project, improving the productivity of field representatives by dealing with customer queries and fielding calls. Funding Coordinators contribute to the quality of customer service and the achievement of Company and department targets.

We offer an extensive benefits package which includes: 

Medical Insurance
Dental Insurance
Vision Care Insurance
401K
$50k Life Insurance Coverage
Medical Reimbursement Accounts (HSA & FSA)
Employee Assistance Program
Paid Time-Off

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Work with Finance Companies to submit documents and verify customer and system specifications
Check all the finance portals and CRM to ensure that customer's details, prices, product quantity, and numbers are accurate before submission
Answer all incoming phone calls from customers in a timely manner; confirm data accuracy in documents, finance portals, invoices, and CRM.
Remain up to date on project stages and statuses
Follow up on aging projects and maintain secure financing through extensions, project progress, and interaction with finance partners
Provide updates to Operations, Sales and customer records to reflect project statuses
Contact clients to obtain missing documents or answer queries
Dispatch service calls and escalate project needs per customer requests and for funding purposes
Communicate important project information between finance partners, sales, and operations
Communicate important feedback from customers to management
Ensure processing targets are met and report any deviations; track and report on all outstanding balances due while keeping all departments accountable by communicating action items accordingly.
Provide support to Sales Support and Dealer Partners to help reach the team's objectives; dealing with and responding to high volumes of emails
Perform other duties as assigned

QUALIFICATION REQUIREMENTS:

Education & Certifications:

High School Graduate or GED

Experience:

Proven work experience as an administrator or Sales support agent

Knowledge, Skills & Abilities:

High organizational skills
Ability to manage a number of projects at the same time
A team player with a high level of dedication
Ability to work under strict deadlines

Special Skills & Training:

Hands-on experience with MS Office (MS Excel in particular)

PHYSICAL DEMANDS AND ABILITIES

Regularly spend long hours sitting and using office equipment and computers
Regularly spend long hours answering phone calls and emails
Regularly move from sitting to standing positions effortlessly
Regularly spend long hours in intense concentration reviewing and entering information into a
computer
Regularly use hands and fingers to handle, control or feel objects
Regularly see details of objects that are less than a few feet away
Regularly speak clearly so listeners can understand
Regularly understand the speech of another person
Frequently work on projects that require deadlines
Frequently bend to file and maintain files
Occasionally lift 5-10 pounds

TRAVEL REQUIREMENTS (Employee is required to travel for business purposes, not including commute to and from work.) If required to travel, must have a valid Driver's License/Insurance and the ability to drive a personal vehicle to different sites.

Job based in Nevada and not seeking remote employees

HIGH PRIORITY

Freedom Forever Glassdoor Company Review

3.5

Freedom Forever DE&I Review

3.6

CEO of Freedom Forever

Brett Bouchy

Approve of CEO

Average salary estimate

$60000 / YEARLY (est.)

min

max

$50000K

$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs