Manage high-volume fraud alert queues and conduct analytical reviews to detect suspicious activity
Perform cohort analysis and MID block monitoring to identify emerging fraud trends
Compile and deliver summary reports on fraud activity and collaborate with Fraud, Operations, and Compliance teams
Required Qualifications
2-4 years of experience in fraud case management or transaction monitoring within fintech, banking, or payments
Ability to manage high-volume alert queues (100+ cases/day) accurately and within SLA
Intermediate Microsoft Excel skills, including pivot tables and VLOOKUP/INDEX-MATCH
Basic SQL skills for querying transactional data
Familiarity with common payment fraud typologies and card scheme alerts
Average salary estimate
$70000
/ YEARLY (est.)
min
max
$60000K
$80000K
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