Inside Sales Supervisor

Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too.

When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength.

Explore life at Fortune Brands here.

As the Inside Sales Supervisor, you’ll have the opportunity to:

Lead the Inside Sales Representatives to succeed in supporting the key Wholesale and Retail Business Unit initiatives and outside sales team for the US & Canada. The Inside Sales Supervisor will create a positive team environment ensuring the satisfaction of our internal & external customers. The Inside Sales Supervisor will provide day-to-day leadership of the Inside Sales team, including measuring & monitoring the metrics of the team, while also performing the duties of the Inside Sales Representative.

What you will be doing:

• Lead Inside Sales team concentrating on productivity and achieving objectives.
• Interact effectively and conduct effectual sales strategies, tactics along with closing skills.
• Identify & implement new tools to increase the efficiency and effectiveness of all Inside Sales Representatives.
• Maintain sales and marketing campaigns on inside sales representative level as well as report.
• Report on relevant activities & results for the Inside Sales team.
• Support key strategic initiatives as set forth from WBU & Retail leadership team.
• Pre and Post Sale follow up on leads to help OSR drive additional business.  
• Act as liaison with other functional areas (Product Management, Engineering, Technical Sales, Marketing, and Outside Sales).
• Partner with Builder Manager/Specialist, District and Territory Sales Managers in growing the Small, Medium, and Customer Builder segments.
• Proactively identify and execute continuous improvement opportunities that exist within the IS department.
• Leverage CRM (HubSpot), Reporting tools (QlikView/People Soft), and other relevant systems.
• Provide team members with valuable development activities and stretch assignments.
• Assist Inside Sales Mgr. in ongoing training and development of Inside Sales Team.

Basic Qualifications:

• 2-5 years of sales experience, including team leadership or mentorship roles
• Have an understanding of and experience in reporting software, order entry systems, lead generation software, MS Office (Outlook, Excel, etc.)
• Ability to provide feedback & coaching to team of inside sales representatives
• Ability to handle multiple assignments in a fast-paced atmosphere
• Strong account management skills – rapport building, discovery and closing techniques

Nice To Have: 

• Bachelor's Degree in Business, Sales, or similar
• Experience in the building products or construction industries is highly desired

Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $56,000 USD - $77,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.

At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous Employee Resource Groups to support inclusivity and our associates’ feeling of belonging at work.

Fortune Brands is a brand, innovation and channel leader focused on exciting, supercharged categories in the home products, security and commercial building markets. Our portfolio of brands includes Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential.

Fortune Brands is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN

Equal Employment Opportunity:

FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

Reasonable Accommodations:

FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to.