Associate Product Manager

Firework is the world’s leading unified video commerce platform that empowers its global partners to personalize the customer experience and engagement at scale. Firework bridges the offline and online for a robust omnichannel immersive brand experience cultivating a deeper emotional human connection between our partners and their end consumers. We are customer-centric and inspired to win together offering total solutions with endless possibilities to help our customers increase purchases and conversions using the power of video. At the heart, we are a global and diverse team of “SuperSpark” creators, entrepreneurs, life-long learners, and data geeks driven by the future of authenticity to transform commerce. Firework has raised over $235M to date, with its latest Series B round led by SoftBank Vision Fund 2. Come reimagine the online customer experience with us.

Summary

Firework is the world’s largest AI-powered video commerce solution. We are growing rapidly and are looking for a motivated and entrepreneurial Associate Product Manager to join our dynamic team and support product initiatives that drive customer adoption and optimal business impact. You have a customer-centric mindset and are excited to take your career to the next level with us.

• Together with senior product managers, you’ll partner cross-functionally to support the execution of product strategies from concept to launch
• Support senior product managers in delivering on product development roadmaps and features prioritization
• Collect, document, and research product requirements through stakeholder meetings, customer feedback, and competitive intelligence. Ensure clear and detailed requirements for engineering and design teams for successful implementation.
• Conduct research on market trends, customer needs, and competitive products to provide insights that inform product development decisions
• Work closely with sales, marketing, and customer success, to ensure alignment on product goals and business objectives
• Participate in product testing to help identify areas for improvement. Collaborate with QA to ensure product meets high quality standards before launch
• Support go-to-market initiatives by assisting in the planning of product launches, including marketing and customer communication efforts, to ensure successful adoption

• Bachelors degree in computer science, business, or related field
• 1+ year experience in product management or product development, ideally in B2B SaaS
• Strong analytical and technical acumen with an ability to derive creative solutions 
• Excellent communication skills and can read, write, and speak effectively to various technical and non-technical audiences
• Passion for understanding customer need and pain points and translating them into product requirements
• Thrives in a fast-paced, startup environment

As a hybrid office-centric company, we are looking for candidates in the Bay Area. The following represents the expected range of compensation for this role: The estimated pay range for this role is USD $105,000. Other factors that impact compensation include stock options. 

The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity. Candidates may receive more information from the talent partner.

Don’t hold back

We understand some candidates may see the above and not apply because they don’t meet all the qualifications. We encourage you to apply anyway; we often find talented candidates that fit many other opportunities we have and look for potential too, not just what you did in the past.  As an equal employment opportunity employer, we are a diverse team that strives for an inclusive environment for all. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

By submitting your application, you acknowledge that you have read and understood Firework's Applicant Privacy Policy located at: https://firework.com/legal/applicantpolicy/.