Operations Associate

Welcome to Fi.

We’re a passionate team from Square, Google, Peloton, Uber, and more, working to redefine the dog-human connection. Our mission? Harness cutting-edge technology to transform what it means to be a dog parent.

The pet industry has been stuck in the past for far too long, and we’re here to change that. At Fi, we’re combining expertise and innovation to improve the lives of millions of dogs across the U.S. Real-time location tracking, activity, sleep, and behavior monitoring – and that’s just the start.

The most exciting part? Bridging the communication gap between dogs and humans. Picture a world where you know how your dog feels in real time and how to keep them at their best. That’s the future we’re building at Fi.

If you thrive in a collaborative, forward-thinking environment and are passionate about helping dogs live longer, healthier lives, we want you on the team. Together, let’s redefine the future of dog ownership – turning the “impossible” into “let me find a way.”

Fi is looking for an Operations Specialist!

We’re seeking a driven and detail-oriented Operations Associate to join our dynamic New York City team. This part-time role (approximately 20+ hours per week) offers the potential to grow into expanded responsibilities over time. As an Operations Associate, you’ll be instrumental in keeping our operations running smoothly by managing inventory, overseeing logistics, and optimizing processes. Your contributions will directly support our team’s daily success and play a key role in driving our continued growth.

• Process incoming shipments using our custom software
• Perform quality assurance checks to assess product condition
• Organize received items for storage, testing, repurposing, or disposal
• Assemble, pack, and ship refurbished products
• Track and organize office inventory

• Strong organizational skills with an ability to manage multiple tasks and priorities effectively.
• Excellent communication and problem-solving abilities.
• A proactive and detail-oriented mindset with a willingness to learn.
• Ability to thrive in a fast-paced, on-site work environment.
• This role requires an on-site presence in our NYC office at least 3 days per week, with flexibility on scheduling to support key operational needs.

Fi is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Fi makes hiring decisions based solely on qualifications, merit, and our needs at the time.