Facilities Customer Service Specialist

Job Summary

A company is looking for a Facilities Customer Service Professional.

Key Responsibilities

• Handle incoming client calls and emails related to facilities management
• Assess requests and dispatch them to the appropriate party for resolution
• Maintain accurate reports and proactively identify work order trends

Required Qualifications

• High school diploma required
• Call center experience preferred (inbound)
• Extensive computer use with Microsoft Office experience
• Experience with switchboard or helpdesk is a plus
• Ability to manage multiple tasks simultaneously