Associate, Information Systems

The Associate, Information Systems at Evidence Action is responsible for providing technical support for critical information systems that drive our initiatives. Key responsibilities include front-end and back-end web development, database administration, user support, and overseeing cloud services. The role also includes supporting the development and maintenance of DHIS2 applications used by programs in East and Southern Africa.

To qualify for the Associate, Information Systems position at Evidence Action, candidates should have at least a bachelor’s degree in Computer Science, Information Technology, or a related field, along with 3+ years of experience in developing robust web applications. Knowledge in relational database management, front-end frameworks, back-end frameworks, and cloud environments are essential for success in this role.

Important technical skills for the Associate, Information Systems role at Evidence Action include proficiency in front-end frameworks such as React, Angular, or Vue, back-end frameworks like Express or Django, and experience with relational databases like MySQL or PostgreSQL. Familiarity with cloud services, Git for version control, and Linux is also beneficial.

Evidence Action is committed to the professional growth of its team members, including the Associate, Information Systems. This position offers opportunities for personal and professional development through training, participation in cross-program initiatives, and hands-on experience in impactful projects that directly contribute to improving lives globally.

The work environment for the Associate, Information Systems at Evidence Action is collaborative and dynamic. You will work with a passionate team dedicated to evidence-based practices and scalable solutions. The organization values a strong commitment to impact, constructive feedback, and innovative problem-solving, providing a fulfilling atmosphere for individuals eager to drive change.

The Associate, Information Systems significantly impacts Evidence Action's programs by ensuring the availability and accessibility of information systems that support our high-impact initiatives. Through their work on technical solutions and support, they enable field teams to effectively deliver services that improve health, education, and economic outcomes for millions of people worldwide.

The Associate, Information Systems will work on various projects focused on improving operational efficiency and data accessibility. This includes developing and maintaining web applications, enhancing user interfaces, and providing technical support for critical initiatives like Deworm the World and Safe Water Now, thereby contributing to evidence-based intervention strategies.

In approaching web development for non-profit organizations like Evidence Action, I prioritize understanding the user needs and the specific program goals first. With a focus on creating responsive, user-friendly applications that communicate the organization's mission effectively, I leverage open-source frameworks to ensure scalability and security. Collaboration with end-users for feedback is key to continuously improving the UI and overall performance.

I have extensive experience in managing relational database systems, such as MySQL and PostgreSQL, which are crucial for supporting web applications. This includes designing database schemas, implementing security measures, and executing updates that align with evolving application requirements. I believe that maintaining a clean and efficient data structure is vital for optimized performance and ensuring data security.

Supporting end-users effectively involves clear communication and proactive training. I focus on understanding their challenges and create tailored training resources, including tutorials and documentation, to help them navigate technical systems. Furthermore, I ensure to establish a feedback loop so that I can address their concerns promptly and improve their overall experience with the system.

In my previous role, I encountered a performance issue with our web application that impacted user accessibility. I conducted a thorough analysis, implemented caching solutions, and optimized database queries. As a result, the application’s load time decreased significantly, leading to improved user satisfaction and productivity for my team, highlighting the importance of performance in our technical solutions.

I have solid experience in deploying and maintaining cloud computing architectures, particularly in AWS environments. I have managed scalability and ensured security for our cloud-based solutions. My approach focuses on optimizing costs while achieving high availability, allowing teams to access data easily and efficiently.

I actively stay updated on the latest technologies by participating in professional communities, attending workshops, and following reputable tech blogs and forums. I also invest time in online courses related to emerging frameworks and tools, ensuring that I can incorporate the best practices and stay ahead in a rapidly evolving field.

I am well-acquainted with Agile methodologies, which I believe are pivotal in web development, particularly for rapidly changing environments in non-profits. Utilizing Agile principles, I collaborate closely with cross-functional teams, adapt to feedback quickly, and breakdown projects into manageable sprints to deliver value incrementally and maintain momentum throughout our initiatives.

Data security is paramount in my development practices. I implement best practices such as encrypting sensitive information, using secure protocols, and regularly conducting vulnerability assessments. Additionally, I ensure that my team is well-trained on security standards and that our systems are continuously monitored for compliance with data protection regulations.

When prioritizing tasks as an Associate, Information Systems, I assess immediate operational needs, deadlines for projects, and the potential impact on end-users. I use project management tools to track progress and ensure transparency. This structured approach allows me to maintain focus on high-priority tasks while being adaptable to changing requirements.

I am deeply motivated by the positive impact that non-profit organizations can make, and in a role like Associate, Information Systems, I get to leverage my technical skills to contribute to meaningful changes in communities. The opportunity to see my work translate into improved lives fuels my passion and commitment to delivering results through data-driven solutions.