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Manager Sales Support

Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.

Job Description

Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by: providing project management, operational & administrative support enabling success of the Field Sales organization. This individual will successfully handle tasks and projects with minimal management initiation or review, identifying process improvements and solutions to management.

Activities in this role may include, but are not limited to:

  • Aggregating, tracking & submitting sales related expenses, budgets, & invoices
  • Launching & supporting new and existing sales & marketing related programs
  • Manage and support Sales & Marketing contracting process.
  • Lead Sales & Marketing team logistics (registration, contracting, payments, travel) for local / regional sales related physician/patient conferences.
  • Performing diverse, and often time-sensitive, administrative functions, projects, and tasks
  • Coordinating with select vendors to assist in sales & marketing projects ensuring company business needs are being met. (i.e. meeting planning)
  • Ability to be physically present at the NY office location 2-3 times/week during regular company hours when required.
  • All other duties as assigned.

Qualifications

  • Travel 3 days per week in office in NYC required.
  • Hours 40+ hours per week Full Time position
  • Education Bachelor’s Degree
  • Experience and/or Training Minimum of 3-5 years of relevant work experience is required in the Pharmaceutical or Biotech industries. Prior experience managing diverse sales related projects in the pharmaceutical or related field. Ability to naturally partner, coordinate activities and advance project agenda with multiple teams, in all levels of an organization. Prior experience with contracting, budgets, vendor management and supporting US pharmaceutical sales teams. Demonstrated ability to work with external vendors.  Strong decision-making skills using all resources available.  Strong interpersonal skills.
  • License/Certificates
  • Technology/Equipment Intermediate proficiency in Microsoft Suite including, Outlook, Word, Excel, Project and Power Point required.

Additional Information

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $67,500 - $80,000. and is not applicable to locations outside of the U.S.  The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  EVERSANA reserves the right to modify this base salary range at any time.

 

#INT

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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CEO of EVERSANA
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Average salary estimate

$73750 / YEARLY (est.)
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$67500K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager Sales Support, EVERSANA

At EVERSANA, we're on the lookout for a passionate and dynamic Manager Sales Support to join our amazing team in New York, NY! In this role, you'll play a crucial part in delivering outstanding business results that directly impact our Field Sales organization. If you thrive in a fast-paced environment and enjoy working with diverse teams, this is the opportunity for you! As a Manager Sales Support, you will manage numerous projects with minimal oversight while identifying meaningful process improvements. Your tasks will range from aggregating and tracking sales expenses, launching new sales programs, to coordinating logistics for regional physician and patient conferences. We pride ourselves on our inclusive culture, where every individual is valued for their unique contributions. You'll be required to be in our NYC office 2-3 times a week, collaborating with talented individuals focused on creating innovative commercialization solutions for the life sciences sector. If you have a Bachelor's degree and between 3-5 years of relevant experience in the pharmaceutical or biotech sector, along with strong interpersonal skills and decision-making abilities, we want to hear from you! Join EVERSANA, where we work collectively to enhance patient lives and drive forward the healthcare and life sciences industry.

Frequently Asked Questions (FAQs) for Manager Sales Support Role at EVERSANA
What does a Manager Sales Support do at EVERSANA?

A Manager Sales Support at EVERSANA is responsible for providing critical project management and operational support to ensure the success of the Field Sales organization. This role includes managing finances, launching sales initiatives, and coordinating logistics for sales-related events.

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What qualifications do I need for the Manager Sales Support position at EVERSANA?

To qualify for the Manager Sales Support role at EVERSANA, candidates should have a Bachelor's degree and 3-5 years of relevant experience in the pharmaceutical or biotech industries. Strong project management skills, vendor management experience, and proficiency in Microsoft Office Suite are essential.

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How does EVERSANA support employee development for the Manager Sales Support role?

EVERSANA places significant emphasis on employee development, encouraging Manager Sales Support staff to grow their abilities through ongoing training and mentorship opportunities. The company invests in the professional growth of its employees by fostering a diverse and inclusive workplace.

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What is the work environment like for the Manager Sales Support at EVERSANA?

The work environment at EVERSANA is collaborative and inclusive, with a strong focus on teamwork and delivering exceptional results. As a Manager Sales Support, you will work closely with various teams to drive projects forward while contributing to the positive culture of the organization.

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What are the salary expectations for a Manager Sales Support at EVERSANA?

The anticipated base salary range for the Manager Sales Support position at EVERSANA is between $67,500 and $80,000, depending on experience, qualifications, and geographic location. This competitive salary package reflects the company's commitment to rewarding talent and expertise.

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What specific skills are essential for the Manager Sales Support position at EVERSANA?

Essential skills for the Manager Sales Support role at EVERSANA include strong project management abilities, excellent communication skills, proficiency in Microsoft Office, and the ability to work collaboratively with diverse teams. Experience in budgeting and vendor management is also highly valued.

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What are the typical work hours for the Manager Sales Support role at EVERSANA?

The Manager Sales Support position at EVERSANA is a full-time role, typically requiring 40+ hours per week. Candidates are expected to be present in the New York office 2-3 times per week during standard operating hours.

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Common Interview Questions for Manager Sales Support
Can you describe your experience managing sales-related projects in the pharmaceutical industry?

In addressing this question, demonstrate your understanding of pharmaceutical sales by discussing specific projects you've managed, outlining your role, the challenges faced, and the results achieved. Highlight any processes you've improved or innovative strategies you implemented.

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How do you prioritize tasks and manage deadlines in a fast-paced environment?

Explain your approach to prioritization, possibly using tools such as to-do lists or project management software. It’s essential to emphasize your ability to adapt to changing priorities while consistently meeting deadlines.

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What strategies do you use to foster collaboration among team members?

Focus on your communication style and team-building activities that encourage collaboration. Mention specific experiences where you successfully united team members towards shared goals.

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Can you give an example of a time you identified a process improvement and implemented it?

Provide a specific example that illustrates your analytical thinking. Discuss the process you improved, the steps you took to implement changes, and the outcome that resulted from your efforts.

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What role do you see technology playing in sales support?

Discuss how technology can streamline processes, enhance communication, and improve data management. Share examples of tools you've used and how they positively impacted your team's productivity.

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Describe your experience with budget management and vendor coordination.

Share relevant experience detailing how you've managed budgets, performed financial tracking, and coordinated with vendors. Emphasize your ability to negotiate and maintain strong vendor relationships.

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How would you handle a conflict between sales and marketing teams?

Discuss a proactive approach to conflict resolution, emphasizing the importance of open communication. Provide an example where you've successfully mediated between conflicting parties.

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What do you know about EVERSANA’s culture and values?

Demonstrate your knowledge of EVERSANA by discussing its commitment to diversity, innovation, and patient-centered values. Explain how these align with your own professional ethos.

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How would you describe your leadership style?

Respond by highlighting qualities that emphasize collaboration, transparency, and accountability in leadership. Use examples to substantiate your approach.

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What motivates you to succeed in a sales support role?

Share your intrinsic motivations for driving results, such as a passion for improving patient outcomes or dedication to supporting your team’s success. Relate these motives to your potential impact at EVERSANA.

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A Vision to Advance Life Sciences Services “Sana” is latin for healthy. So naturally, when service leaders – spanning the patient experience to global channel distribution – combined into one powerful platform, we became EVERSANA. Together, we w...

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DATE POSTED
November 29, 2024

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