Job details

Account Manager - Technology

Overview

We invite you to bring your experience and passion for selling complex solutions coupled with an understanding of applying geospatial technology to become an integral part of Esri’s Technology account team. We’re looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You’ll work closely with a team that helps new and existing high technology and large services and consulting customers optimize and expand adoption of Esri technology, identify new areas of growth, and deliver expertise that helps deliver on their mission and vision.

At Esri, we are committed to our users and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

Build relationships. Prospect, develop, and implement location strategies for organizations. Maintain a healthy pipeline of business growth opportunities for new and existing customers. Leverage social media and other avenues to build your professional network. Participate and present at trade shows, workshops, and seminars.
Understand our customers. Demonstrate industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers for an organization. Understand customer budgeting and acquisition processes. Use solution selling skills to understand the needs and business challenges of customers.
Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to high technology and large services and consulting. Consistently conduct research and pursue professional development to anticipate customer needs.
Deliver results. Successfully execute the account management and sales processes for all opportunities. Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the need of the customer.
Collaborate with your team. Leverage your domain knowledge when working with teams across Esri to define and execute account strategies. Be motivated and resourceful and take initiative to resolve issues.

Requirements

3+ years of enterprise sales and/or relevant consulting or program management experience
Experience creating partnerships, and establishing yourself as a trusted advisor with customers
Understanding of account management, account planning and opportunity strategy creation
Demonstrated knowledge of GIS, complex solution selling, new technology trends and the ability to translate this into solutions for customers
Able to negotiate, present, and support visual storytelling across all levels of an organization
Ability to travel domestically or internationally 25-50% of the time
Bachelor’s in GIS, business administration, or a related field
Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

Understanding of GIS, Esri technology, high technology, large services and consulting as they relate to one another
Experience managing the sales life cycle
General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
Knowledge of industry fiscal year, budgeting, and procurement cycles
Master’s in GIS, business administration, or a related field

Questions about our interview process? We have answers.

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Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is

$83,200—$143,520 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

Esri Glassdoor Company Review

4.1

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CEO of Esri

Jack Dangermond

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Average salary estimate

$113360 / YEARLY (est.)

min

max

$83200K

$143520K

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What You Should Know About Account Manager - Technology, Esri

As an Account Manager - Technology at Esri based in Philadelphia, PA, you'll embark on an exciting journey that blends your passion for technology and sales with your deep understanding of geospatial technology. This role is all about building strong relationships with customers while uncovering innovative strategies that enhance their operational challenges. You'll work hand-in-hand with an exceptional team, optimizing and expanding existing Esri systems for high-tech and large service firms. Your day-to-day tasks will involve leveraging social media to connect with potential clients, presenting at seminars and workshops, and ensuring that you understand the unique needs of your customers. Esri is committed to fostering a vibrant workplace that values creativity and collaboration, allowing you to thrive and deliver results. You'll enjoy the thrill of identifying new growth opportunities while utilizing your expertise in solution selling to guide others toward success. Whether you're visually storytelling in whiteboard sessions or collaborating with teams across different divisions, your proactive approach will be essential. Plus, with the chance to travel and explore new opportunities, this role is perfect for a motivated individual ready to make an impact!

Frequently Asked Questions (FAQs) for Account Manager - Technology Role at Esri

What does an Account Manager - Technology do at Esri?

An Account Manager - Technology at Esri focuses on building strong relationships with clients, identifying their geospatial needs, and providing tailored solutions. This role requires a mixture of sales expertise, problem-solving skills, and a deep understanding of GIS technology.