Dutch Speaking Customer Support | Financial Sector - Remote in Greece

Dutch Speaking Jobs in Greece is excited to announce an opening for a Dutch Speaking Customer Support Representative within the financial sector, offering a remote working opportunity based in Greece. In this role, you will provide exceptional support to Dutch speaking customers regarding a range of financial services and products. Your responsibilities will include assisting clients with inquiries, resolving issues, and guiding them through financial processes. If you are customer-focused, detail-oriented, and looking to make a positive impact in the financial industry, we would love to see your application!

Responsibilities

• Address customer inquiries through phone, email, and chat in a timely and professional manner.
• Assist clients with information about financial products, service options, and account management.
• Resolve customer concerns and complaints effectively while maintaining a high level of satisfaction.
• Provide clarity on policies, procedures, and financial regulations.
• Document customer interactions and feedback accurately for process improvement.
• Collaborate with team members and other departments to enhance customer experience.
• Stay informed on industry trends, company services, and regulatory changes.

• Fluency in Dutch (both written and spoken) is essential.
• Strong proficiency in English; knowledge of additional languages is advantageous.
• Experience in customer support, particularly within the financial sector, is preferred.
• Excellent communication and interpersonal skills with a customer-centric approach.
• Strong analytical and problem-solving abilities.
• Familiarity with customer support software and tools is beneficial.
• Self-directed and able to work effectively in a remote environment.

* Monthly Salary

* Fully Paid Relocation Package ( Flight, Transfer and Hotel )

* Monthly Performance Bonus

* Health Insurance

* Private Health Insurance

* Fully Paid Training

* Opportunity for Advancement Within the Company

* And More...