Senior Associate, Commercial Operations
About the Team
The Sales Compliance team is responsible for designing and ensuring effective controls across DoorDash’s sales organization. The team has 4 functions - Revenue Reconciliation, Contract Operations, Commercial Operations and User access controls. The Sales Compliance team is part of the larger Sales Strategy & Operations team which accelerates productivity and develops go-to-market strategies and processes to support our sales organization. This group builds the engine and foundation for DoorDash to achieve the best selection for our platform and grow revenues across all business lines.
About the Role
We are looking for a Commercial Operations Senior Associate on the Commercial Ops team who will be managing aspects of the deal approval process including establishing policies over deal execution to ensure accuracy of system data and approvers to maintain compliance, while enabling Doordash velocity by optimizing deal structure and pricing response. This position will play a key role in expanding the Commercial operations function across DoorDash while enabling strategic opportunities and providing critical support to the sales organization that will drive efficiencies, and more robust controls. In addition, you will be proactive in identifying and implementing systems and process improvements to help grow and scale the business.
You’re excited about this opportunity because you will have…
- 3+ years experience in a fast growing preferably tech environment
- Develop effective and repeatable deal processes, identifying process improvement, automation, and simplification to reduce cycle time
- Ability to communicate and influence across teams and senior management.
- Identify and lead projects to execution driving process improvements to expedite deal velocity.
- Drive reporting and monitoring across several different queues and independently tackle an array of complex deal scenarios.
- Be a critical enabler of deal formation and execution, focusing on minimizing sales cycle times
- Ability to develop relationships across various stakeholder groups including legal, sales operations, accounting, finance and product management to complete team objectives
- Establish and maintain approval matrix across all stakeholders and systems and streamline approval flows.
We’re excited about you because…
- Have previous experience in managing Deal Desk or supporting sales channels.
- Self-motivated and able to work under pressure; diligent with deliverables and deadlines, able to multitask
- Strong analytical skills along with the ability to demonstrate practical judgment in sophisticated situations
- Takes initiative in identifying root cause of issues and working with stakeholders on longer term solutions
- Strong problem solving skills along with the ability to communicate rationale for decisions across all levels of the organization
- Attention to detail with a strong bias for action to drive sales velocity across systems.
- Bachelor’s degree, Finance, Business, Economics, or other relevant fields preferred
- Technical aptitude to work with multiple systems including Salesforce, JIRA, and Contracting Software
- Intermediate knowledge of Salesforce, Contracting Tools and Google Suite
Applications for this position are accepted on an ongoing basis
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Average salary estimate
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Join DoorDash as a Senior Associate in Commercial Operations and be a key player in our dynamic Sales Compliance team! This role is perfect for anyone who thrives in fast-paced environments and has a knack for optimizing deal structures and processes. In this position, you'll manage the deal approval process, ensuring accuracy and compliance while driving efficiencies across the sales organization. With three or more years of experience in a tech environment, you'll develop effective deal processes, streamline approval flows, and enhance our systems to support growth. Your strong analytical skills and attention to detail will help you tackle complex deal scenarios while fostering relationships with various stakeholders. If you're excited about implementing systems and process improvements that make a real impact, this role could be the perfect fit for you. The role is available in several vibrant locations including Chicago, Denver, Los Angeles, New York, San Francisco, Seattle, Tempe, and Washington, D.C. Join us at DoorDash and contribute to our mission of empowering local economies while advancing your career in an inclusive and diverse environment!
DoorDash is a technology company that connects customers with their favorite local and national businesses in the United States and Canada. The company is headquartered in San Francisco, California.
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